
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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OK Service Did not bother to follow through, when it was time to pick up my vehicle, did not respond back, had to call customer service and schedule an Uber to p Did not bother to follow through, when it was time to pick up my vehicle, did not respond back, had to call customer service and schedule an Uber to pick me up since I did not get a loaner. Asked other customer representatives when I got to the dealership where the guy who was helping me in the morning is and they said he left because his shift was over. Car was not ready had to wait 20 minutes. Awful service... More
Our sales person was very accommodating very knowledgeable regarding the car the options and and feature in explaining the use of it very highly recommended knowledgeable regarding the car the options and and feature in explaining the use of it very highly recommended More
Great service. Also love the Uber setup and direct texts re repair status and car availability. Very efficient for the customer. Also kudos for working me in at last minute. re repair status and car availability. Very efficient for the customer. Also kudos for working me in at last minute. More
It is a very professional and well organized service department. I worked at a luxury new car dealership for almost 20 years, and I feel like I have a good barometer for how this dealership is performin department. I worked at a luxury new car dealership for almost 20 years, and I feel like I have a good barometer for how this dealership is performing. From text notifications to the video inspection it’s that type of communication that makes customers trust the dealership. More
After some initial issues and a couple of trips back. The team got it right! manny was great to work with. Would like to request him in the future! team got it right! manny was great to work with. Would like to request him in the future! More
Gary Minasyan and his team are a pleasure to deal with....I appreciate the depth of your inventory ..in future I will only deal with Pacific. with....I appreciate the depth of your inventory ..in future I will only deal with Pacific. More
The staff at Pacific BMW are excellent! I've been a customer at Pacific for almost a decade. From Sales to Service they are above and beyond any other dealer I've dealt with. The staff ens I've been a customer at Pacific for almost a decade. From Sales to Service they are above and beyond any other dealer I've dealt with. The staff ensures all your concerns are addressed and do as much as they can to resolve them. More
No communication from service manager. Did not get anything until I called for an update. John Vasquez seems to be super busy to give an update. anything until I called for an update. John Vasquez seems to be super busy to give an update. More
The service of Pacific BMW was excellent. They took care of my car for a recall and I had a free car wash. I’m very satisfied with their service. Manny was awesome! of my car for a recall and I had a free car wash. I’m very satisfied with their service. Manny was awesome! More