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Pacific BMW
Glendale, CA
3,946 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,946 reviews
December 20, 2019
Exceuserbice Excellent and on time service, carting service consultants. Would recommend friends and family. After service they washed and vacuumed my car. Shortl Excellent and on time service, carting service consultants. Would recommend friends and family. After service they washed and vacuumed my car. Shortly received a text that my car was ready. More
by APANANIAN
Verified CustomerEmployees Worked With
December 19, 2019
Great service ! Great service! Car was ready as promised. Video was sent in order to provide update on what the car was being worked on, great detail very thorough. Great service! Car was ready as promised. Video was sent in order to provide update on what the car was being worked on, great detail very thorough. More
by LOVLOVEFLOWER
Employees Worked With
December 18, 2019
Unprofessional Drop off my car on Tuesday and never received a call for update. I called 4x a day to check on my car, and never received a call back. After 4 days of Drop off my car on Tuesday and never received a call for update. I called 4x a day to check on my car, and never received a call back. After 4 days of calling and waiting for Henry the adviser I ask for the supervisor and finally Henry came to the phone and took my call. And told me all xxxxxxxx of lies. I told him I needed my car 3 days ago and he started blaming the supervisor Edgar. Very unsatisfied. You guys suck big time. They kept my car for 4 days without doing anything!!! More
by recksm
December 18, 2019
Best BMW dealership in California I have been Leasing my cars from pacific BMW since 1996. And I will continue to do so and solicit all my friends to do the same. Great service, great I have been Leasing my cars from pacific BMW since 1996. And I will continue to do so and solicit all my friends to do the same. Great service, great staff, and great management. More
by RBADALIAN
Employees Worked With
Other Employees :
Emilio Dasadd, Steven Saroyan, Yesayi Panossian, Gilbert Pogosyan, Narek Petrosian
December 18, 2019
Excellent service with a good deal on top Samson guided me through the process, not tired by my frequent inquires (I am the type I want to know the last detail), corrected some of my misunders Samson guided me through the process, not tired by my frequent inquires (I am the type I want to know the last detail), corrected some of my misunderstanding and prepared this deal well, fulfilling my dream car. I will be back later for another car. More
by AZ stars
Employees Worked With
Samson Nargizyan
December 17, 2019
Quick and easy It was a no hassle experience. Got in and out of the service center. I would recommend my friends and family to this dealership’s service department. It was a no hassle experience. Got in and out of the service center. I would recommend my friends and family to this dealership’s service department. More
by williamjoo111
Employees Worked With
December 17, 2019
Excellent Service but check in, check out too time consuming Excellent service but even with appointment check in / check out took over 30 minutes each! Good communication by service writer. Nice loaner car was Excellent service but even with appointment check in / check out took over 30 minutes each! Good communication by service writer. Nice loaner car was very helpful. More
by John
Employees Worked With
Danny Sarmiento
December 16, 2019
Quick, Easy and Organized I received great service at this dealership after many years of frustrating service elsewhere. I was in and out of the dealership and into my loaner w I received great service at this dealership after many years of frustrating service elsewhere. I was in and out of the dealership and into my loaner within 30 minutes. Friendly and competent staff from the moment I drove up. Very pleased with the service from Narek and will continue to bring my car here. More
by Anonymous
Employees Worked With
Narek Petrosian
December 16, 2019
Bmw Experience Thank you Pacific BMW! This is the reason I came back for my 2nd vehicle purchase. Soran 10 plus stars. Everyone was attentive excellent service Thank you Pacific BMW! This is the reason I came back for my 2nd vehicle purchase. Soran 10 plus stars. Everyone was attentive excellent service More
by opirooz
December 16, 2019
Service The rep told me to walk to the loaner car to put the key in the car when we were both in his office. There are more to this bad review.......they did The rep told me to walk to the loaner car to put the key in the car when we were both in his office. There are more to this bad review.......they did not tell me that they were giving me a loaner car without a moonroof. They have not go over my warranty coverage. They also claimed that i had more gas in the loaner and they wanted to charge me for gas. More
by akross.ak
Employees Worked With
Danny Sarmiento
