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Pacific BMW
Glendale, CA
4,146 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,146 reviews
February 25, 2020
Amie my customer relations contact is great - always attentive, polite and has the solution - ten out of ten for her - please give her a payrise attentive, polite and has the solution - ten out of ten for her - please give her a payrise More
by cstillmark
Verified CustomerEmployees Worked With
February 24, 2020
This was my first experience with BMW. It was horrible. My apt was at 11:15 and I didn’t get out of there until 1:45. They told me to move both cars to the street so I could transfer my personal stuff to t My apt was at 11:15 and I didn’t get out of there until 1:45. They told me to move both cars to the street so I could transfer my personal stuff to the rental. With a toddler it was very difficult. They did help me towards the end but not only until I complained. I had a Range Rover before, so I was used to excellent service. I expected the same from BMW. They did have my car ready as I expected and when I picked up my car Gilbert was apologetic. More
by LEYVALISA
Employees Worked With
Fabian Guardado
February 24, 2020
Great service, same day appointment and everything went well as always! We came in for a flat tire, everything was communicated well and we even managed to get our routine service out, same day. well as always! We came in for a flat tire, everything was communicated well and we even managed to get our routine service out, same day. More
by mespinosa
Employees Worked With
February 21, 2020
Very helpful and nice staff, they are not pushy at all. They are patient as you go back and forth trying to figure out which car is the right one for you. Thank you! They are patient as you go back and forth trying to figure out which car is the right one for you. Thank you! More
by Marianax23
February 21, 2020
Frank was very helpful in the purchase of my new BMW. He was quick to respond via text or email to any questions I had during the process, and was very attentive when I was there. He remembered all the d was quick to respond via text or email to any questions I had during the process, and was very attentive when I was there. He remembered all the details of when my husband purchased his car 2 years ago, even the personal details. I highly recommend this dealership. Ask for Frank! More
by robert.l.megargee
February 21, 2020
Service was fine but my problem was not Solved My sales team is outstanding. The service people are great but I was just a bit disappointed that my issues were not solved. Working on providing th My sales team is outstanding. The service people are great but I was just a bit disappointed that my issues were not solved. Working on providing the service team with a recording to address my issues and to see if they can help moving forward. More
by dalia0
February 20, 2020
Great service. Very professional. Working with her for years! Will stay with her as long as I drive Bmw Thank you Amy See you at my next service years! Will stay with her as long as I drive Bmw Thank you Amy See you at my next service More
by lsarkisian5555
Employees Worked With
February 20, 2020
All my needs were met with expediency, thoroughness, and great hospitality. Booking an appointment was simple and the communication was stellar. Knowing that I can send/receive texts with my service great hospitality. Booking an appointment was simple and the communication was stellar. Knowing that I can send/receive texts with my service agent and have my questions answered was very nice - follow through is very important in a customer's experience and Pacific BMW nails it. Also, receiving a video update of my 330i in service was pretty cool. In the realm of vehicle repair and maintenance, being treated as valued customer is not common, especially when I'm used to other dealerships who don't put in the effort. More
by enochdki
Employees Worked With
February 20, 2020
Highly professional, helpful, friendly with a great smile that comes from the heart we almost searched 5 BMW dealers but hear we found what we want exactly..... thanks Robert, Thanks Narek, also Anseis at th that comes from the heart we almost searched 5 BMW dealers but hear we found what we want exactly..... thanks Robert, Thanks Narek, also Anseis at the collision center is one of the best Thanks you all guys to everyone working there and in the collision center More
by ALFARRAKHALDOON
Employees Worked With
Robert Darebityan, Narek Petrosian
