
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great! I got a great customer service. They were able to fix my car on time and was able to get a loner. I was also getting updates about the progress of th I got a great customer service. They were able to fix my car on time and was able to get a loner. I was also getting updates about the progress of the service More
Best Day Ever My experience with the staff was awesome. Everyone there is very helpful and knowledgeable. Frank was able to find the car I wanted, which is a black My experience with the staff was awesome. Everyone there is very helpful and knowledgeable. Frank was able to find the car I wanted, which is a black sapphire M2. I am very happy 😊 More
Pacific BMW stuff Rocks!!!! I want to express my special appreciation to Mr. Adamayan for his excellent customer service and deal. I am a new Fun of Pacific BMW I want to express my special appreciation to Mr. Adamayan for his excellent customer service and deal. I am a new Fun of Pacific BMW More
Amazing buying experience! Service and deal all excellent! Serj Guedikian at the Pacific BMW dealership in Glendale did such a great job of taking care of me. I didn't expect to leave with another lease from t Serj Guedikian at the Pacific BMW dealership in Glendale did such a great job of taking care of me. I didn't expect to leave with another lease from them, however, he met me exactly with what I wanted and did a great job of giving me the black and white. I was in and out in record time. Thanks Serj and Paul! The whole team there took great care of me. I definitely recommend this location and am happy to call it my new home. More
Amie is the best Amie provides world class service. She is the reason I stay loyal to BMW!! She pays close attention to detail and cares about my experience!! Amie provides world class service. She is the reason I stay loyal to BMW!! She pays close attention to detail and cares about my experience!! More
Not Great The gentleman I worked with was extremely nice and helpful. The experience as a whole was less than appealing. 8 hours it took start to finish. We wai The gentleman I worked with was extremely nice and helpful. The experience as a whole was less than appealing. 8 hours it took start to finish. We waiting for HOURS to drive the car I planned to purchase. And now I've learned my car doesn't come standard with keyless entry. A safety feature, I, as woman, find invaluable. My main concern was finding a vehicle with the safety package, come to find that my car doesn't have keyless entry. There is a "button" looking cover on the door handle that I thought was keyless entry. Apparently not. I'm hugely disappointed and was rebuffed when asked to trade in for an X3 with this additional feature. More
Exceptional service The service team at Pacific BMW was exemplary. Each person I dealt with from the service advisor to the manager to the friendly staff who greeted me w The service team at Pacific BMW was exemplary. Each person I dealt with from the service advisor to the manager to the friendly staff who greeted me was professional, helpful and customer-focused. My car was repaired quickly and completely and the problem was explained to me in plain English. I couldn't be happier with the service I received. More
Flat tire I had a very inconvenient flat tire before a trip. Bmw was able to provide me with a loaner right away. They fixed the tire promptly and were very fri I had a very inconvenient flat tire before a trip. Bmw was able to provide me with a loaner right away. They fixed the tire promptly and were very friendly and helpful. My weekend was not ruined by the inconvenience at all. Thank you. More
Great Service Service adviser was great to work with! Price is a little high for break fluid and a new battery. Getting a loaner is always a challenge here. However Service adviser was great to work with! Price is a little high for break fluid and a new battery. Getting a loaner is always a challenge here. However their uber service works very well. Waiting area can be improved with better snack and refreshments. More
Professional Very quick and helpful professional! The service advisor Galo Mora was the best that I’ve seen ...and I’m definitely gonna recommend him to my frien Very quick and helpful professional! The service advisor Galo Mora was the best that I’ve seen ...and I’m definitely gonna recommend him to my friends and family More