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Pacific BMW
Glendale, CA
3,944 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,944 reviews
August 16, 2019
Window problem Went there ao many time 0 customer service dont care about which your car has problem wont go back I won’t recommend to any one super long wait Remy n Went there ao many time 0 customer service dont care about which your car has problem wont go back I won’t recommend to any one super long wait Remy never showed up I didn’t even sign a paper only Anaeis was helpful rest were trash. Remy is the worst ONE! 0 star this 1 star which I gave is for Anaeis actually she is 10 star but not the dealer More
by renia baghoomian
Verified CustomerEmployees Worked With
Anaeis (girl in Service Dpt)she was the only one helped me to take my car
August 15, 2019
Professional and Honest Easy Appointment Process Awesome Reception Remy Carretero was very nice and professional, and took the proper time to listen to my concerns and Easy Appointment Process Awesome Reception Remy Carretero was very nice and professional, and took the proper time to listen to my concerns and wrote the down carefully Car was ready in less than a day And the problem is solved, despite the fact that there was some diagnosis challenges I was provided with a rental car And communication was at its best One of my best experiences of my life Basically I will have BMW take care of my both cars from now on Very Honest, quick and professional More
by patrickguitar78
Employees Worked With
Remy Carretero
August 13, 2019
Horrible Your entire service techs (not the advisors) the techs mechanics engineers whatever you want to call them need to get trained in their field of work Your entire service techs (not the advisors) the techs mechanics engineers whatever you want to call them need to get trained in their field of work and start fixing the problems on the cars that people bring in to fix instead of just making all saying everyone’s cars and handing it back to them I have been at the dealership longer than I’ve had my car I should literally be on my period was the most horrible service I have ever encountered that explains why it used to be free. Once all my leases are up with bmw I will never get another bmw or get it from pacific bmw again ..... instead of pointing the finger at your clients as accusing them of ruining their own cars you should make sure your techs are up to standard first... More
by ANAK
Employees Worked With
August 13, 2019
BMW is Family I always have a GREAT experience at Pacific BMW. They are like family! Customer Service PLUS!! Thanks to Edgar, Manny and the crew! Nothing but good t I always have a GREAT experience at Pacific BMW. They are like family! Customer Service PLUS!! Thanks to Edgar, Manny and the crew! Nothing but good things to say! More
by MSLYNNSWORLD
Employees Worked With
Other Employees :
EDGAR OGANESYAN, MANNY CRUZ, ANDY ADAMYAN, Salvatore Rubino
August 12, 2019
service Gilbert was awesome and very helpful. He went out of his way to help me with my service experience. They promised me two hours and it took them less t Gilbert was awesome and very helpful. He went out of his way to help me with my service experience. They promised me two hours and it took them less than two hours. More
by kpapazyan
Employees Worked With
Gilbert
August 12, 2019
Wonderful service by Gilbert Gilbert is amazing. He is always going out of his way to assist me. He's responsive when I reach out to him, and he has always made our appointments s Gilbert is amazing. He is always going out of his way to assist me. He's responsive when I reach out to him, and he has always made our appointments smooth and easy, even when I show up with two kids. Thank you Gilbert for always providing outstanding customer service. More
by LABACHYAN.ERMINE
Employees Worked With
Narek, Edgar
August 09, 2019
Narek Petrosian was amazing Narek took care of me very well with an amazing customer service and care . He always answers every question That I have, and updates me with what’s g Narek took care of me very well with an amazing customer service and care . He always answers every question That I have, and updates me with what’s going on with my car while in service. More
by ghadimyan
Employees Worked With
Narek Petrosian
August 09, 2019
Excellent service Amei is a great service supervisor. I enjoyed her thorough and friendly service . I’d recommend people and continue my car maintenance services with h Amei is a great service supervisor. I enjoyed her thorough and friendly service . I’d recommend people and continue my car maintenance services with her. Also all other staff are great! More
by chinyewang
Employees Worked With
Amei, Salvatore Rubino
August 09, 2019
Seamless From the time I pulled up, to the time I got my car back, everything was easy and seamless. I dropped my car off, got a courtesy loaner, and was out From the time I pulled up, to the time I got my car back, everything was easy and seamless. I dropped my car off, got a courtesy loaner, and was out the door all within 30 minutes! More
by allisonweintraub
Employees Worked With
Henry
August 08, 2019
Excellent work & service! Danny Sarmiento was great. He took care of the issue with my car and the loaner car at the same time and I'm very happy with the service. Danny Sarmiento was great. He took care of the issue with my car and the loaner car at the same time and I'm very happy with the service. More
by alimilani
Employees Worked With
Danny Sarmiento
