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Pacific BMW
Glendale, CA
3,980 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,980 reviews
May 13, 2019
Service Well done job by service advisor Amie the best person to work with always helpful and good Knowing clients problem and resolving them. Always nice to Well done job by service advisor Amie the best person to work with always helpful and good Knowing clients problem and resolving them. Always nice to work with real professional More
by armanmers
Verified CustomerEmployees Worked With
Amie Gasabyan
May 13, 2019
Great service I’ve been taking my cars to Pacific BMW for last seven years. Can’t say enough for their professionalism, willingness to help and accommodate customer I’ve been taking my cars to Pacific BMW for last seven years. Can’t say enough for their professionalism, willingness to help and accommodate customer any way they can. Amy and Narek were two advisers I worked for most of the time. They’re absolutely great. I usually lease my cars and such advisers and service is the big reason I drive BMW for last 17 years. More
by GARIKTERZIAN
May 09, 2019
Rushed me in returning the loaner vehicle The service guy texted me as the car was ready on a Saturday l and expected me to return the car same day. The few hours window that I had to return i The service guy texted me as the car was ready on a Saturday l and expected me to return the car same day. The few hours window that I had to return it had to leave an important meeting I had just to avoid getting billed extra. More
by Zee
Employees Worked With
Not disclosing
May 09, 2019
Service Hi, this is Anait Akopchikyan and Amie G. was my service advisor bmw. She’s the best and provided excellent customer service. Really appreciated her a Hi, this is Anait Akopchikyan and Amie G. was my service advisor bmw. She’s the best and provided excellent customer service. Really appreciated her assistance More
by ANAIT.AKOPCHIKYAN
Employees Worked With
Amie G.
May 09, 2019
Excellent customer service No matter what the reason of my visit is, it’s always a great experience. Customer service and the quality of work are at the top of the line. No matter what the reason of my visit is, it’s always a great experience. Customer service and the quality of work are at the top of the line. More
by leonelvillatoro
Employees Worked With
Narek Petrosian
May 07, 2019
Great service! Great customer service from Vanessa! She’s the reason why I got a new BMW X3! She truly went above and beyond at every step and made me feel comfortab Great customer service from Vanessa! She’s the reason why I got a new BMW X3! She truly went above and beyond at every step and made me feel comfortable and well taken care of. Emil also did a wonderful job at taking care of all of the paperwork quickly. I will definitely be back to purchase my next BMW from Pacific and will tell all of my friends and family to see Vanessa as well! The one negative was that my brand new car was “detailed” and when it came out, it was still dirty. Stains on the carpet (how is this possible on a brand new car?!) and still lots of dirt and grime all over. Vanessa actually had to clean the car AGAIN after it had just been washed. The people in the service department need to step up their game. No one wants a brand new BMW that is dirty. More
by graceoftheko
Employees Worked With
Vanessa, Emil
May 06, 2019
Smooth seamless process Work with Steven Saroyan from internet sales. He is straight up and really great to work with. No games just solid salesman. Handled everything. Just Work with Steven Saroyan from internet sales. He is straight up and really great to work with. No games just solid salesman. Handled everything. Just came in and signed the papers. Perfect. More
by TOBY.NORTHCOTE.SMITH
Employees Worked With
Steven Saroyan
May 06, 2019
My First service with Pacific BMW Aime in Service is a ROCKSTAR... Work done quickly, on time and a clean car to boot! Best service I've had since I quit Southbay BMW Aime in Service is a ROCKSTAR... Work done quickly, on time and a clean car to boot! Best service I've had since I quit Southbay BMW More
by FMCMINN
Employees Worked With
Aime in Service
May 06, 2019
Greg Poland Can’t say enough about Greg and his team! 2nd car through Greg, and it just seems to get easier...this is what the car buying experience should be... Can’t say enough about Greg and his team! 2nd car through Greg, and it just seems to get easier...this is what the car buying experience should be...transparent, no wasted time, and stress free! More
by V
Employees Worked With
Greg Poland
May 06, 2019
Excellent Customer Experience Amie Gasabyan has helped me for several times. She is very knowledgeable, professional, and helpful. She always provides amazing customer experience a Amie Gasabyan has helped me for several times. She is very knowledgeable, professional, and helpful. She always provides amazing customer experience and ensures that everything is being taken care of. I will always go to Amie for any services regarding my car. More
by Aren.Alahverdian
Employees Worked With
Amie Gasabyan
