Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,782 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,782 reviews
January 28, 2019
Service Dropped off my car for service, Henry was great helpful and friendly. I got my car back in a timely matter. I picked up a loaner car which was very he Dropped off my car for service, Henry was great helpful and friendly. I got my car back in a timely matter. I picked up a loaner car which was very helpful. More
by KARINEH13
Verified CustomerEmployees Worked With
Henry
Helpful January 28, 2019
Narek is amazing As usual, I always go to Narek with all of my BMWs. He has been nothing but professional, timely, and communicative. I am always able to schedule my l As usual, I always go to Narek with all of my BMWs. He has been nothing but professional, timely, and communicative. I am always able to schedule my loaners with no problem and get my car in and out when I need to. I would never want to go to anyone else! More
by JJMARTIN71
Employees Worked With
Narek
January 28, 2019
Awesome Customer Service. Dropped off BMW. Received a call the next day that vehicle is fixed. Took to another Dealer for same issue and was told it was another issue. Dropped off BMW. Received a call the next day that vehicle is fixed. Took to another Dealer for same issue and was told it was another issue. We will be Pacific BMW Loyal. Manny and the mechanic did a great job. More
by IKONIC
Employees Worked With
Manny
January 28, 2019
Excellent thorough review of issues And good advice to help me prioritize this older cars issues. I enjoyed the video showing me the issues. Excellent all around and my car is running And good advice to help me prioritize this older cars issues. I enjoyed the video showing me the issues. Excellent all around and my car is running great. More
by Ricegorton
Employees Worked With
Amie
January 28, 2019
it was Okay MY car service was not done correctly , I have replaced my tires and they where supposed to swap the rear to the Front side , IT was it was done but w MY car service was not done correctly , I have replaced my tires and they where supposed to swap the rear to the Front side , IT was it was done but when i was handed over the car i noticed they where not swapped. More
by Pal
Employees Worked With
Amie Gasabyan
January 27, 2019
Excellent and efficient service My son already knew what type of car he wants. We spoke with Lori at Pacific BMW and she found the appropriate model and color. We went through a pain My son already knew what type of car he wants. We spoke with Lori at Pacific BMW and she found the appropriate model and color. We went through a painless and smooth process and drove out within an hour. I am very pleased with the whole experience More
by Audicarreview
Employees Worked With
Lori Kizirian
January 25, 2019
Superb Albert Hong did an excellent job with updating me on the vehicle and providing amazing service! I will definitely return for further service at this Albert Hong did an excellent job with updating me on the vehicle and providing amazing service! I will definitely return for further service at this location. More
by Jabar
Employees Worked With
Albert Hong
January 24, 2019
Best dealership in America for M cars I just got my second car from this dealership. Greg Poland and his team always treat me like royalty and also get me the best deals on rare cars. They I just got my second car from this dealership. Greg Poland and his team always treat me like royalty and also get me the best deals on rare cars. They are so efficient with the paperwork. I was in and out in under an hour to trade in my previous car and get my new one. No one beats their customer service and I drove from Newport Beach to see them. More
by skelishadi
Employees Worked With
Greg Poland, Issam, and Fernando
January 24, 2019
Excellent service this visit. Questions answered by Danny. There was Timely notification of completed service and prior price quote honored. There was follow up on any questions Questions answered by Danny. There was Timely notification of completed service and prior price quote honored. There was follow up on any questions after service completed. More
by ARLONDAP
Employees Worked With
Danny Sarmiento
January 24, 2019
Amazing as always! Great service as always! I have been a loyal BMW customer since 2001 and have always used Pacific BMW for my service needs and will continue to do so Great service as always! I have been a loyal BMW customer since 2001 and have always used Pacific BMW for my service needs and will continue to do so because of the great service. I had a question regarding BMW Connect and got a visit from Lori Kizirian from Sales. I told her I looked forward to purchasing/leasing my next BMW in 2020. In the past I have had Galo Mora and Amie Gasabyan as my service advisors--they are the best! More
by lcharris1905
Employees Worked With
Manny Cruz, Amie Gasabyan, Galo Mora and Lori Kizirian
