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Pacific BMW
Glendale, CA
3,955 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,955 reviews
March 01, 2019
Quick, efficient I liked the Uber shuttle approach - ease, transparent, efficient. The wait to pick up the car was a bit long, but it is acceptable. Good job. I liked the Uber shuttle approach - ease, transparent, efficient. The wait to pick up the car was a bit long, but it is acceptable. Good job. More
by KOSSAKOVSKI
Verified CustomerEmployees Worked With
Henry Burmayan
March 01, 2019
I love to bring my cars to pacific BMW it was excellent service given by Danny Sarmiento. he contacted me constantly and keep me up to date. everything was on time . Danny is a great help t it was excellent service given by Danny Sarmiento. he contacted me constantly and keep me up to date. everything was on time . Danny is a great help to describe the situation. More
by zhasmen
Employees Worked With
February 28, 2019
X3 purchase I went to purchase my x3 after lease was up. We worked out a price and the car was serviced as service was overdue Ron Albert and Arthur were all pro I went to purchase my x3 after lease was up. We worked out a price and the car was serviced as service was overdue Ron Albert and Arthur were all professional and went the extra mile for me. More
by SHOESKRIV
Employees Worked With
Ron Albert arthur
February 28, 2019
Professional services Accurate professional service provided. Amie explains in details what to expect and answered all my questions patiently. She communicate well and res Accurate professional service provided. Amie explains in details what to expect and answered all my questions patiently. She communicate well and respond to my calls very fast. More
by Vazrikab
Employees Worked With
Amie Gasabyan
February 28, 2019
Abover and beyond with Henry! Needed a million and one things done on my car and Henry made sure they were all taken care of by the time I was off. Thanks Henry and service team! : Needed a million and one things done on my car and Henry made sure they were all taken care of by the time I was off. Thanks Henry and service team! :) More
by vanyypinkyy
Employees Worked With
Henry
February 28, 2019
Excellent customer care, professional services Chris and his assistant Eddie provided excellent customer care and professional services in handling the problems. They always take care of the need o Chris and his assistant Eddie provided excellent customer care and professional services in handling the problems. They always take care of the need of customers in a timely manner. More
by HWSHIN
Employees Worked With
Chris Bosung (Sales) & his assistant Eddie
February 28, 2019
Great employees, terrible time management communication Pros: - Manny, the Service Coordinator/Technician was wonderful to work with. He was very thorough in explaining what I needed and when I would need Pros: - Manny, the Service Coordinator/Technician was wonderful to work with. He was very thorough in explaining what I needed and when I would need to come back in, how to check if I'd need servicing, etc. Cons: - The email I received from Pacific BMW was quite misleading. I got an email with the subject line "Service Due Soon" which is what prompted me to schedule routine maintenance. Turned out, I had come way too early based on the details shows in the My Vehicle section of my computer. - When I received the text message saying my car was ready to pick up, I went to the service area but did not see my car there. It took roughly 30 minutes for it to actually come out from the service area. I wouldn't have minded waiting another 30 mins inside but to send a text saying it was ready for pick up when it would have taken another 30 minutes is ridiculous. I didn't know if I should wait it out (if it would only take another 5 mins) or if I should go back in. Your messaging system needs to be more accurate so people don't waste their time. More
by jtantoco
Employees Worked With
Manny Cruz
February 28, 2019
Excellent, personal service. I received superior service. Everyone was so kind and caring in helping me deal with an accident. My car was returned to me in excellent condition. I received superior service. Everyone was so kind and caring in helping me deal with an accident. My car was returned to me in excellent condition. More
by NancyP
Employees Worked With
Andrew and Kendrick
February 28, 2019
Friendly and thorough service Service advisor was very helpful without feeling "pushy" or hurried. Advisor was concerned about my issues so had one of the shop foreman do a drive Service advisor was very helpful without feeling "pushy" or hurried. Advisor was concerned about my issues so had one of the shop foreman do a drive to get a better understanding of the issue. Service was resolved in a timely manner. More
by DriverEK
Employees Worked With
Gilbert Pogosyan
February 27, 2019
Service First time service with my x5. Overall, Good service start to end. Bit confused when I parked the car because no one was there to escort me. Or there First time service with my x5. Overall, Good service start to end. Bit confused when I parked the car because no one was there to escort me. Or there should be information desk. Uber service had bit problem. But fixed it. More
by SSHIN0217
Employees Worked With
Manny
