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Pacific BMW
Glendale, CA
3,963 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,963 reviews
December 24, 2018
Emergency tire repair Was from out of town and needed tire replacement due to freeway incident. Limped into dealership and was quickly attended to by Marco. Very pleased Was from out of town and needed tire replacement due to freeway incident. Limped into dealership and was quickly attended to by Marco. Very pleased with the service. More
by nandin
Verified CustomerEmployees Worked With
Marco Fausto
December 24, 2018
Could not have been better Everyone was responsive from the first call and was proactive in keeping me informed on the progress. All the work was explained in advance and was c Everyone was responsive from the first call and was proactive in keeping me informed on the progress. All the work was explained in advance and was completed as represented. More
by RSANDLER0
Employees Worked With
Marco
December 24, 2018
Service Loaner car was very helpful Gilbert was helpful in taking care of service on my 535i Took care of car issues Thank you very much Loaner car was very helpful Gilbert was helpful in taking care of service on my 535i Took care of car issues Thank you very much More
by RLin
Employees Worked With
Gilbert Pogosyan
December 24, 2018
Terrible Service I’ve been meaning to write a review to let others know that my experience at this dealership was terrible. My service manager was rude from the minute I’ve been meaning to write a review to let others know that my experience at this dealership was terrible. My service manager was rude from the minute I met her. They had my car for a week and she never gave me updates until I reached out to her. I explained the issues, which they said they couldn’t find, and didn’t try to address. When I got the invoice it appeared I was being charged for something warranty covered. When i called the service manager she asked what do you want to know about the invoice. When I told her about the charge she said she had noted it was covered by warranty. BTW, this note was not obvious and in fact, when I went to pick up the car a different person tried to charge me. I had to tell HIM about her note, which he finally found. Never going back here. I thought BMW would have superior service. So wrong! More
by ANUJAJ
Employees Worked With
Amie ?
December 24, 2018
Service appointment Very good service , good customer service friendly service advisor , best loaner service on market very helpful I definitely recommend bmw to my frien Very good service , good customer service friendly service advisor , best loaner service on market very helpful I definitely recommend bmw to my friends and my family More
by armanmers
Employees Worked With
Amie Gasabyan
December 24, 2018
BMW i3 service On time and always kept me in the loop for what service needed to be done. Clear, precise communication and courteous. Helpful and no upsells! On time and always kept me in the loop for what service needed to be done. Clear, precise communication and courteous. Helpful and no upsells! More
by jac162
Employees Worked With
December 24, 2018
Simple recall leaves me stranded. Infamous n20 thermostat recall performed at pacific, first drive after repair leaves me stranded with no coolant warning and coolant leaking from vehi Infamous n20 thermostat recall performed at pacific, first drive after repair leaves me stranded with no coolant warning and coolant leaking from vehicle. Car was flawless for years until this issue. Afraid to drive far from home for a while. More
by LEMONCHICKEN
Employees Worked With
Henry
December 21, 2018
BMW Recall Service Gilbert was great. Pacific BMW is one of the few places that provides excellent service and the convenience of a loaner while your car is being repair Gilbert was great. Pacific BMW is one of the few places that provides excellent service and the convenience of a loaner while your car is being repaired. Thanks again Gilbert. More
by carolyn.cheung3
Employees Worked With
Gilbert Pogosyan
December 21, 2018
Great Service Gilbert was a great service advisor and was very friendly to us. Our experience with Gilbert was exceptional and was on point. He was a great help. Gilbert was a great service advisor and was very friendly to us. Our experience with Gilbert was exceptional and was on point. He was a great help. More
by PATRICKOGANESYAN123
Employees Worked With
Gilbert Pogosyan
December 21, 2018
Repair of M6 Gran Coupe Overall customer service was good and the repair was covered under warranty. Diagnostics took a long time and repairs took a while. Electronic issue Overall customer service was good and the repair was covered under warranty. Diagnostics took a long time and repairs took a while. Electronic issue. Door handles containing electronics had to be replaced. Friendly staff. Amie Gasabayan is an attentive service person. More
by kurtis.kishi
Employees Worked With
Amie Gasabayan
