
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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She was very patient and helpful she helped me set up my phone which connected with car set up my pon phone which connected with car set up my pon More
Charges keeps on changing and inconsistent. I have fixed this leaking coolant every year with this dealership from the month that I purchase this car from them. They can’t seem to fix the issue I have fixed this leaking coolant every year with this dealership from the month that I purchase this car from them. They can’t seem to fix the issue. I even purchased an extended warranty but they seem to find another way to charge me off my extended warranty. Just not satisfied with the ongoing issue. Seems like I need to keep on coming back for the same part of my motor every year and I suppose to be ok with it. They have replaced this part about multiple times to the life of my car. I bought this brand new and it’s been leaking since a month after my purchase. It don’t make sense and I need to beg them to hear me out. I ask for the service manager and did not get a chance to talk to anyone. A person named Jennifer, so supposed to be client relation was not helpful and actually rude. I won’t recommend this service to anyone and this is the last time they’re taking my business. More
Mechanical work and technical staff members were fine but the advisor was rude and unprofessional. Can’t get eyes off of the phone. Impolite. the advisor was rude and unprofessional. Can’t get eyes off of the phone. Impolite. More
Anaeis Petrossian was very professional in handling the issue with my BMW 550. I would definitely use her expertise again when the need arises. issue with my BMW 550. I would definitely use her expertise again when the need arises. More
Great customer service, my issue got fixed he was on top of everything, thanks. W of everything, thanks. W More
Wonderful service every time I go they go above and beyond to help my family. beyond to help my family. More
Best dealer! Customer service, communication, and turn around time! Always a pleasure and pleasant experience! Customer service, communication, and turn around time! Always a pleasure and pleasant experience! More
Manny immediately understood what my vehicle needs were and simply took care of the problem. I believe Calvin Yun was my tech and he got it done quickly. Thank you, Calvin and Manny. and simply took care of the problem. I believe Calvin Yun was my tech and he got it done quickly. Thank you, Calvin and Manny. More
Pacific BMW is a great dealership. Bringing my car in for service is positive from the greeters to the service representatives to the waiting area. Everyone is friendly and makes it a Bringing my car in for service is positive from the greeters to the service representatives to the waiting area. Everyone is friendly and makes it a good experience. More