Pacific BMW - Service Center

It was bad experience. Bad communication. They never responded my call or text after I dropped my car for service. Wanted to know ETA so I can plan my schedule but couldn’t Bad communication. They never responded my call or text after I dropped my car for service. Wanted to know ETA so I can plan my schedule but couldn’t do cause for an hour they never got back to me. Selling a car is important but after service is much more important as they are also potential customers for their next car. More

Amie Service adviser I would like to say thank you Amie because she is nice with customer and has a good deal with customer, also if customer has questions she answers I would like to say thank you Amie because she is nice with customer and has a good deal with customer, also if customer has questions she answers More

Overall good service. Friendly and accommodating staff always very attentive. Transportation from and to the dealer was easy and fast. My Service Advisor was very good at Friendly and accommodating staff always very attentive. Transportation from and to the dealer was easy and fast. My Service Advisor was very good at keeping me informed regarding the status of my vehicle. More

Amazing service as usual I've been driving BMWs for 8 years and Pacific BMW service is the best I've experienced. Narek is very patient and always goes above and beyond my exp I've been driving BMWs for 8 years and Pacific BMW service is the best I've experienced. Narek is very patient and always goes above and beyond my expectations. Thank you! More

Great! Manny is always so helpful and accommodating. Provides status updates on my car and follows up whenever I need anything. Exceptional customer service. Manny is always so helpful and accommodating. Provides status updates on my car and follows up whenever I need anything. Exceptional customer service. Thank you Manny. More

Good customer service . Your prices are a little high overall staff very helpful informative. I’ve been there before and I would still highly recommend this service you gu . Your prices are a little high overall staff very helpful informative. I’ve been there before and I would still highly recommend this service you guys provide to a friend More

Super easy and convenient Always a pleasure working with Pacific BMW. Getting in and out is never a hassle and the loaner cars are new and clean. Although pacific BMW is not th Always a pleasure working with Pacific BMW. Getting in and out is never a hassle and the loaner cars are new and clean. Although pacific BMW is not the nearest to my home, I rather go there than my nearest service location. More

Safety recall PacificBMW always provides good services after sale of their cars. I’ve been dealing with Pacific BMW for more than 18 years. I bought both my 320i an PacificBMW always provides good services after sale of their cars. I’ve been dealing with Pacific BMW for more than 18 years. I bought both my 320i and 328i there with trust. More

Profession, courteous and very organized. I am new to Pacific and am very happy I made the switch. This is my third BMW and I will continue with the brand and Pacific. I am new to Pacific and am very happy I made the switch. This is my third BMW and I will continue with the brand and Pacific. More

Excellent service, quick response, over all good customer service. Take care of the issue in the timely manner.i will recommend Pasific bmw to friends and famil service, quick response, over all good customer service. Take care of the issue in the timely manner.i will recommend Pasific bmw to friends and family More