Back

Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

Sort by
February 03, 2022

everyone is always professional and i appeciate they take time to answer all my questions. More

by elenavillanueva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

Very well organized service department with easy online appointment scheduling and good communication via text during service. More

by jimservice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
February 03, 2022

Galo Mora was Fantastic as usual! He provides great service and is very thorough. Been staying with Pacific BMW due to the great Service he makes sure I receive for my vehicle. More

by CJFALARDEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
February 02, 2022

A bit pricey ($230/hr labor rate according to the placard!!), but Marco and his team did a great job getting me in and out of there. Got in and out in record time, and they were professional and fri More

by drew.matich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

Amie Gasabyan is the best , she kept track of the whole process and finished a rather complicated problem with my 750 bmw suspension ahead of schedule and stayed within the estimated repair ,Thanks More

by DAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Galo Mora is an excellent service rep.Very nice person Galo Mora is an excellent service rep. Very nice person to deal with. Always upfront More

by GWCEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

The service is impeccable at this dealership. The buying experience was stellar and the service department is top notch. More

by jxbbills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Narek Petrosian
January 31, 2022

Pacific BMW has been a great dealership to work with. This is my 3rd lease cycle with them. I must thank Edgar in service and Sevak in sales in providing years of extraordinary service and attention. More

by ALIOMFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sevak Adamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Burmayan
January 31, 2022

They caught a problem that local independent shop didn’t catch and were willing to work with me on the cost More

by nate33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
January 31, 2022

Good service from entry to exit. Ami was excellent was able to arrange loaner which very much helped me since my car needed to be serviced until the end of the day. More

by vbantamd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
79
...