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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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January 19, 2022

Manny Cruz was very professional, knowledgeable and helpful. I received great service that went above and beyond what I expected. Great experience I will definitely recommend Manny Cruz and pacific BMW More

by elizabethbree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Above and beyond of my expectations in terms of customer service.Respond right away of customer needs. More

by dalisayalonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Arthur Angelian
January 18, 2022

I had a great experience, Gilbert as usual very helpful and I love the service that Pacific BMW provides. More

by ARTGRIGORIAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
January 18, 2022

Great customer services, excellent communication from the advisor with clients st service and premium installations More

by polito646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2022

Every time we visit the Pacific BMW dealership, the people working there never disappoint. Everyone is really friendly, especially our advisor, Justin Ko. We appreciate everyone’s great service. More

by lizeth.campos872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ko (advisor)
January 17, 2022

Marco Fausto in the service department has always been very helpful. I've taken multiple cars to him and have never had any issues. The service is efficent, and they employees are always kind and ready to More

by gquesada0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2022

Friendly staff, Like the automation, like greeting the customers, would like a little bit comparable pricing More

by rmabramian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
January 15, 2022

I have been going there for many years and everything seems to be working very well. More

by geohak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
galo
January 15, 2022

Brought my car in, friendly service. Vehicle was delivered sooner than expected! Very positive experience overall! More

by ALXX.ANDRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2022

I would put 5 stars on it but their availability in loaner cars are so limited when you turn in your car for service. More

by virryanfabian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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