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Pacific Honda

Honolulu, HI

3.8
228 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 228 reviews

October 30, 2017

Awesome Very pleasant experience, Wes did great in informing us and answering our questions. I appreciate that he didn’t rush us or pressure us into making d More

by JDn4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Doug Oda
Nov 14, 2017 -

Pacific Honda responded

Hi JDn4, Thank you for your review. Its great knowing our customers are being satisfied after coming to Pacific Honda. Please contact Wes or I, if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

October 28, 2017

Amazing car buying experience! This was the easiest car buying experience ever. We are thankful for our salesman Jason. He was very informative and very knowledgeable of their vehic More

by Katitay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda, Jason Jalayahay
Nov 13, 2017 -

Pacific Honda responded

Hi Katitay, Thank you for your review. Pacific Honda appreciates that our customers are enjoying their car buying experience, due to great sales staff. Please contact us if there is any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 28, 2017

Helpful Harry! Harry was a huge help and was so friendly during our car buying experience. He made the transaction smooth and comfortable. He was knowledgeable & h More

by Coconatpapaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance - George, Harry Kochi
Nov 13, 2017 -

Pacific Honda responded

HI Coconatpapaya, We appreciate your review. Its great knowing Pacific Honda has wonderful staff who know how to take care of their customers. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 28, 2017

Stress free He made the process comfortable and stress free. Very helpful and sincere. He was patient with our requests for different price quotes. Very happy More

by Errin Tokuhama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Feng
Nov 13, 2017 -

Pacific Honda responded

Hi Errin Tokuhama, Thank you for your review on Pacific Honda and our sales consultant William. Its great knowing that our customers are leaving satisfied. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 28, 2017

Buying my HRV Before visiting Pacific Honda my husband and I went to Tony honda and we had the worse experience there! The salesman didn’t even offer us a test driv More

by Tanishka.z.draper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Feng
Nov 13, 2017 -

Pacific Honda responded

Hi Tanishka.z.draper, Thank you for your review. Its great knowing that William took care of all your needs. we hope that we can continue doing business with you in the future, Please contact any of us if you have any concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 27, 2017

Professional and Enjoyable Sales Experience Very smooth and professional sales experience with Stan Lum. He prepped all the paperwork and the wait time was minimal. Robert Clark (finance) was More

by Jordan H Wong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Lum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Igarashi (service), Robert Clark
Nov 08, 2017 -

Pacific Honda responded

HI Jordan H Wong, Thank you for the great review. Pacific Honda is grateful to have loyal customers such as yourself. Stan, Mike, and Robert are great with customers and understand their needs. Please contact any of us to help you with any questions or concerns. Thank you again for your loyalty to Pacific Honda, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 27, 2017

Happy with my Honda I am very happy with my purchase and Wes was very helpful in explaining all the features of my car and also being patient with the negotiation process More

by Oki808
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Nov 07, 2017 -

Pacific Honda responded

Hi Oki808, Thank you for your review. We really appreciate when customers have a great service experience and refer family and friends to our dealership. Please contact Wes or I if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 27, 2017

Friendly. No pressure. Good service. Competent and knowledgeable sale associate. Conveniently located. Good selection of vehicles. Good pricing on the vehicle that we were More

by Mollymiya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Nakasuji, Alex Shu
Nov 07, 2017 -

Pacific Honda responded

Hi Mollymiya, Thank you for your review. Its great knowing that our customers are being taken care of. Please contact us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 27, 2017

Professional and no pressure Bill Tang was a referral from a friend and he did not let us down. Very professional and helpful. Alex Shu the business manager gives us all the opt More

by PJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Duong, Alex Shu
Nov 08, 2017 -

Pacific Honda responded

Hi PJ, Thank you for your review. Its great knowing that our top sales consultant is taking good care of Pacific Honda customers. Please contact us if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

October 27, 2017

Honest straight shooter Son Li was super helpful and was really open honest and direct. A straight shooter is what I appreciate with sales people. It was a really smooth proc More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Son Le
Nov 08, 2017 -

Pacific Honda responded

Hi Lexus, Thank you for your review. Pacific Honda is happy to know that their customers are being taken care of by honest and direct sales consultants such as Son. Please contact Son or I if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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