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Pacifico Ford
Philadelphia, PA
4,792 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,792 reviews
September 30, 2025
We had a great experience at Pacifico. Mike Delia was easy to work with. He was friendly and patient, allowing us to take our time while looking over the truck that we eventually purchased Mike Delia was easy to work with. He was friendly and patient, allowing us to take our time while looking over the truck that we eventually purchased. All employees we crossed paths with were very friendly and considerate, to include the service guys, who were kind enough to lift the truck for us to look underneath (as it was still being inspected when we showed up). Would recommend Mike and Pacifico. More
by sldalessio
Employees Worked With
September 27, 2025
excellent service professional technicians , appreciate that they send customers a detailed video of their work that they send customers a detailed video of their work More
by edmundpollitt
Employees Worked With
September 19, 2025
The service was very professional and in a timely manner, I am very pleased with the professionalism the staff displays with the service that they all provide. I am very pleased with the professionalism the staff displays with the service that they all provide. More
by Painter18$
September 14, 2025
At Pacifico Ford, the staff was friendly and accommodating. Their KBB process was fast and easy. accommodating. Their KBB process was fast and easy. More
by allchoc
Employees Worked With
September 07, 2025
I had a pleasant experience at Pacifico Ford! Mike was awesome and made the whole process smooth and easy, they worked with me coming from 3 hours away and drove home very satisfied in my new Fo Mike was awesome and made the whole process smooth and easy, they worked with me coming from 3 hours away and drove home very satisfied in my new Ford!!! Highly recommend this place for your next car!! More
by FST
September 06, 2025
Ambers customer service is non existent. I purchased a vehicle from Pacifico Hyundai while out of town. She told me she would contact me the next day about the titling and plates since it ne I purchased a vehicle from Pacifico Hyundai while out of town. She told me she would contact me the next day about the titling and plates since it needed to go through my home state. I never once received a call. I waited a couple weeks to give her time and then I began calling her. For three weeks straight after hat, I called every day. I left multiple messages and never once received a call back. She never once answered a call either. Finally, I got a manger involved and he was able to handle the situation and provide me with the information I needed. I can understand having a busy workload and I attempted to be understanding of that, but 5 weeks and not one return call!!? Completely unacceptable. More
by Lesliealene9
Employees Worked With
August 28, 2025
Great people, so supportive and patient and thorough. Worked with several people from sales, including Megan and Zak, and I highly recommend this location! Got everything I needed on my own timeline! Worked with several people from sales, including Megan and Zak, and I highly recommend this location! Got everything I needed on my own timeline! More
by haley12400
August 24, 2025
Megan was very knowledgeable. Great experience, thank you everyone at Pacifico Ford. Appreciate everything you have done for me. Great experience, thank you everyone at Pacifico Ford. Appreciate everything you have done for me. More
by John.j.joyce
Employees Worked With
August 23, 2025
Made an appointment to see a car on a weekend. Received message from sales manager that the car is sold when I was 55 min into the drive. Wasted 2 hours of my drive time, gas, tolls. One would thi Received message from sales manager that the car is sold when I was 55 min into the drive. Wasted 2 hours of my drive time, gas, tolls. One would think a "big name" dealership ship with a longtime presence would have the courtesy to hold a vehicle when an appointment is made. Thumbs down to pacifico More
by bhad
Employees Worked With
Sean
August 04, 2025
It was overall a very good experience and Mike was a great person to work with. great person to work with. More
by Molly
Employees Worked With
