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Pacifico Ford

Philadelphia, PA

4.9
4,762 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,762 reviews

February 08, 2019

Straight Shooter My service rep Bob, is always clear about the issues with my Taurus. Which issues can wait and which issues need to be addressed immediately. More

by LutonAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh, Travis Wells
Feb 08, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

February 05, 2019

Ford's are selling themselves I came into the ford dealership for a specific car. When I was shopping around the internet and looking for my dream car I was pleasantly surprised wh More

by Ekass13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neal Bauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bernick
Jan 28, 2019 -

Pacifico Ford responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

February 01, 2019

Thank you Neal and Pacifico. You really worked for us! Neal was honest and worked hard to find the type of vehicle we needed. I will recommend Neal and Pacifico to anyone who is in the market. Thanks for More

by ThAyEr27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

February 01, 2019

Experience Mr. Otto helped me out tremendously and gave me the reality and was extremely professional and honest. I am pleased with my purchase. And I enjoyed do More

by Taurus15!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley I Otto Jr
Feb 08, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 31, 2019

"Repeating family business" Rocky has sold numerous vehicles to not only me, but many of my family members. He is a true professional and a pleasure to work with. I just re More

by Paul Nave'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio
Feb 08, 2019 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

January 31, 2019

Alex is the best!! I was very afraid to make a vehicle purchase. I found out about Alex at Pacifico from my girlfriend. Best desicion i made by far. He is great all arou More

by Dannysaltyizzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bernick, Alexander Saraullo
Feb 08, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 31, 2019

Fantastic Couldn’t be more pleased with Stan’s and Dahlia’s knowledge and ability to go above and beyond to get the perfect car for our family. They made sure a More

by Chrissy2786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dahlia Callum-Wilson, Stanley I Otto Jr
Feb 08, 2019 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

January 29, 2019

Fantastic! Great transaction. Totally professional and efficient all around. Stan took excellent care of me. I would highly recommend Pacifico Ford; a great More

by ABocc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Puggi-McDevitt, Stanley I Otto Jr
Feb 08, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 29, 2019

New lease The transfer from the old lease to the new. Chris provided two lease options for two vehicles which help me make a decision. Thank you. More

by Kachlinem1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi-McDevitt
Feb 08, 2019 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 29, 2019

Pleasant and Professional Bernard was pleasure to talk with and a pleasure to do business with. He explained the process step by step, signature by signature. Just a nice gu More

by eveegg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

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