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Pacifico Ford

Philadelphia, PA

4.8
4,825 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,825 reviews

July 17, 2018

Great experience. No hassle. Bert was the best. Too bad he will be retiring soon. I thoroughly enjoy my time with him. He made everything painless. I love my car. Thanks again for More

by earlgreene2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Rendle
Jul 19, 2018 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

July 17, 2018

Great servicing department! Pacifico Ford is a great place to go to get serviced! Department is fast and courteous when dealing with customers. Prices are spot on. Staff is very More

by Stripemustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
Jul 19, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 15, 2018

Car buying experience Gary Holmes is very precise and patient with his customers. Any questions that l had for him, he answered, he did not let me leave off the lot witho More

by Ms...H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto, Gary Holmes, Gina Puggi-McDevitt
Jul 16, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 15, 2018

Quick Lane Used the quick lane. It was fast and easy. My car was inspected approximately in an hour. I was very pleased with the service. Thanks More

by RJ59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Pentz, Christopher Duganitz
Jul 16, 2018 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

July 14, 2018

Excellent car buying experience I bought my 2016 Mustang from Pacifico and dealt with Neal Bauer. He was terrific and very honest. I just took my Dad to Pacifico and again worked w More

by Yankees1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

July 12, 2018

Purchased New F150 I dealt with Mike in new car ford sales. He was very knowledgeable and professional throughout the entire process. Mike along with Stan the sales mana More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Henkin, Stanley I Otto Jr
Jul 12, 2018 -

Pacifico Ford responded

Nick, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 11, 2018

Prompt professional service. Terry always goes out of his way to make sure I am satisfied and I am happy with my service. Terry informed me of the possible costs I may be subjecte More

by Lauriejeanking71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morrison, Christopher Pentz
Jul 12, 2018 -

Pacifico Ford responded

Laurie, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 11, 2018

Choose to use Quick Lane I try to use Wuick Lane for all my service repairs and any problems due to less hours to wait. Time spent in the waiting room has always been bearabl More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams
Jul 12, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

July 11, 2018

No surprises Dealership staff performed the agreed upon work quickly and cleanly. No surprise extra work indicated. I arrived at appointment time and was greeted a More

by knows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Agosto
Jul 12, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 09, 2018

Tire Repacement Great job on replacing two of my tires. Excellent service and fast. Phil Kearney did a great job on replacing the tires. I would high recommend Pacifi More

by Jim17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kearney, Bob Rauh
Jul 09, 2018 -

Pacifico Ford responded

Hi Jim, thanks for leaving us such a wonderful review. We are glad you enjoyed your experience with us! Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

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