Pacifico Ford

Old customer, first time reviewer I bought a new ford focous off of Neal back in October and I’m slightly ashamed it took me so long to write this review, thankfully my mother is also I bought a new ford focous off of Neal back in October and I’m slightly ashamed it took me so long to write this review, thankfully my mother is also a former customer of his and redminded me! I’ll start off by giving Neal a huge thank you for all of his help getting me my new car! All in all I can’t speak more highly of Neal and this car buying experience, I walked in one afternoon knowing what I wanted (a white 2017 focous) and I left only a couple hours later with exactly what I wanted! Though I’m younger and have only had two car buying experiences in my life, I feel like the customer service provided would stand out to anyone as exceptional. If anything neal made a process that is normally nerve-wracking and stress-inducing into an actual enjoyable experince. I know another gentlemen helped Neal during the sales process and getting my financing approved, sadly I forget his name so I’m not able to mention him, but a special thanks goes out to him as well! More

Outstanding and professional!!! As a woman, I am not familiar with cars and whenever I bring my vehicle to Pacifico/Quick Lane, James always goes above and beyond to take the time to As a woman, I am not familiar with cars and whenever I bring my vehicle to Pacifico/Quick Lane, James always goes above and beyond to take the time to ensure I understand not only what is needed, but why. He also advises me on possible future and preventive measures which is why and am a repeat customer and always recommend others who have experienced the same level of satisfaction with their service as well. More

James Rocks Every time I bring my car in for service James is always very polite and professional, he keeps me updated on the status of my vehicle and always gets Every time I bring my car in for service James is always very polite and professional, he keeps me updated on the status of my vehicle and always gets me out in a timely manner. Thanks James More

Excellent People Everyone I worked with was very friendly and knowledgeable in all aspects. They did everything they could to make sure I was accommodated. I would abs Everyone I worked with was very friendly and knowledgeable in all aspects. They did everything they could to make sure I was accommodated. I would absolutely buy another truck or car from Pacifico Ford. More

NEW 2018 FOCUS NEAL BAUER AND MIKE HENKIN WERE VERY PROFESSIONAL, THEY WERE VERY KNOWLEDGEABLE.THE TEAM AT PACIFICO FORD FROM THE TIME I CAME IN WERE THERE TO GREE NEAL BAUER AND MIKE HENKIN WERE VERY PROFESSIONAL, THEY WERE VERY KNOWLEDGEABLE.THE TEAM AT PACIFICO FORD FROM THE TIME I CAME IN WERE THERE TO GREET ME AND MAKE ME FELL RIGHT AT HOME. THE FINANCE MANAGER GINA HAD ALL OF MY PAPERWORK READY EXPLAINED ALL MY OPTIONS AND MADE SURE I UNDERSTOOD EVERYTHING I WAS SIGNING. THIS IS MY THIRD LEASE FROM PACIFICO FORD AND I WOULD HIGHLY RECOMMEND THEM! I ALSO USE THEIR SERVICE DEPARTMENT MY SERVICE WRITER BOB RAUH ALWAYS GOES ABOVE AND BEYOND! More

Earned my business! I have not purchased a car from Alex, yet, but I definitely will. I came across Alex’s business card at my restaurant, I am a waiter, and I gave him I have not purchased a car from Alex, yet, but I definitely will. I came across Alex’s business card at my restaurant, I am a waiter, and I gave him a call. im in the market for a car but haven’t pulled the trigger yet. Alex was extremely informative and really took the time to walk me through my options. This is my first time considering a new car (always been in used), so I have a lot of questions. I really appreciated Alex’s patience with me. No one else has made me feel comfortable enough to actually go through with the purchase of a vehicle, but I will absolutely be buying a car from Alex and I look forward to dealing with him. I never once felt like he was pressuring me or trying to “sell” me. Overall a really nice guy. He earned my business! More

I've never had a bad experience here. Took my Edge in for it's oil change on 1/27/18. Sean Mellon is very courteous & pleasant. He assured me that I would be out in a timely matter. Whe Took my Edge in for it's oil change on 1/27/18. Sean Mellon is very courteous & pleasant. He assured me that I would be out in a timely matter. When leaving Sean also gave a gift of mints & hand wipes for my car. Thanks again, Dawn. More

Awesome Sean was extremely pleasant and was able to explain to me exactly everything that was going on with my car during my visit. I had been there some time Sean was extremely pleasant and was able to explain to me exactly everything that was going on with my car during my visit. I had been there some time last week before this visit and he remembered my face and exactly what I was there for when I arrived. The customer service at this place is exceptional ! More

Excellent Service The service and employees make you feel at home and help calm the nerves especially of a first time buyer! From start to finish the process was smooth The service and employees make you feel at home and help calm the nerves especially of a first time buyer! From start to finish the process was smooth! More

Inspection Got may car inspected today. Sean and the boys had me in and out so I could go on with my day. I would definitely recommend them to anyone Got may car inspected today. Sean and the boys had me in and out so I could go on with my day. I would definitely recommend them to anyone More