Pacifico Ford

Excellent service on January 27 2018 A++++ customer service Friendly workers Very nice waiting area They keep your car clean with floor Matt’s and seat covers I would highly recomm A++++ customer service Friendly workers Very nice waiting area They keep your car clean with floor Matt’s and seat covers I would highly recommend Pacifico ford More

Excellant Service Today I took my car to Pacifico Ford for service and as always I was treated excellent. Sean Mellon in the service dept could not be more pleasant. af Today I took my car to Pacifico Ford for service and as always I was treated excellent. Sean Mellon in the service dept could not be more pleasant. after checking in he directed me to the lounge where He was told to help myself to the complementary coffee and fresh soft pretzels . Sean ensured me that my service would be quick and efficient and he was true to his word. In and out in no time. An asset to your company. More

Quick, comprehensive, good service There was a malfunction with the power steering computer, dealership took it in right before the holidays and was able to fix that problem, and a reca There was a malfunction with the power steering computer, dealership took it in right before the holidays and was able to fix that problem, and a recall issue in a few days time. Helping to keep the car, and it's passengers safe, very much appreciated. More

The best car buying (leasing) experience I've ever had... I leased a 2014 Ford Focus from Pacifico Ford back in 2015. I had every intention of purchasing my car at the end of my lease (and had driven about a I leased a 2014 Ford Focus from Pacifico Ford back in 2015. I had every intention of purchasing my car at the end of my lease (and had driven about a 100 miles over the lease as a result of this intention). However, when I went to the dealership to schedule my lease end inspection I got hit with the I-Need-A-New-Car-itus. Initially, I went to the GM dealership down the road to look at the Chevy Traxx. While it was a very nice car, the lease payment within my budget was for a very stripped down model. I then went back to Pacifico and encountered the same unpalatable numbers when looking at the Ford Escape. Neal then asked me, "So, you wanted to keep your Focus because you liked your Focus, yea?" I said, "Yes, but I don't like the subsequent redesign of the Focus." Neal said, "Come on, let me show you." Despite the fact that it was early January 2018, and like 9 degrees and windy, I let Neal drag me outside to look at the new Focuses. As we walked down the isle, I was generally unimpressed. (Note: I still prefer the grill on the Focus from the 2014 model year). But Neal knew what to show me. He showed the SEL Hatchback in magnetic. I figured okay, fine, this was a nice version of the Focus, definitely nicer than my 12014 model, but I also figured it was still out of my desired price range. We went back inside and I told him, "Let's not dance. Show me you the best you can give me on this car." He went back and spoke with Stan, the sales manager, and got me the same number I would have paid for the base model Traxx. After a short deliberation, I decided to lease the Focus. Neal, Stan, and the rest of the dealership were incredibly pleasant throughout the entire process (even the finance guy...he wasn't pushy and didn't try to pressure me to take additional coverage I didn't need/want) and I will be back to seem them in three years when my lease ends. More

GARY HOLMES SALESMAN OF THE DECADE ONCE AGAIN GARY HOLMES HAS COME THROUGH FOR THE CARPENTER FAMILY. I WAS ABLE TO TURN MY LEASE IN EARLY AND GOT AN EXCELLENT DEAL. FROM THE MOMENT I CA ONCE AGAIN GARY HOLMES HAS COME THROUGH FOR THE CARPENTER FAMILY. I WAS ABLE TO TURN MY LEASE IN EARLY AND GOT AN EXCELLENT DEAL. FROM THE MOMENT I CAME IN THE DEALERSHIP I WAS GIVEN HIS UNDIVIDED ATTENTION. GARY KNEW EXACTLY WHAT I NEEDED AND THE PRICE RANGE. NEEDLESS TO SAY I AM DRIVING A NEW CAR. AS LONG AS PACIFICO FORD HAS GARY HOLMES THEY WILL HAVE THE CARPENTER FAMILY( ALL 12 OF US). THANKS AGAIN FOR HIRING GARY AND MAKING OUR LIVES BETTER WHEN IT COMES TO TRANSPORTATION AND SERVICE. PROFESSIONAL,HONEST AND JUST OVERALL OUTSTANDING!!!!!!!!!!!!!! More

Excellent Customer Service! I could not be happier with the way I was treated at Pacifico Ford today. The personal service and attention to detail was phenomenal. I had an 8AM ap I could not be happier with the way I was treated at Pacifico Ford today. The personal service and attention to detail was phenomenal. I had an 8AM appointment and I arrived about 10 minutes early. 8 AM sharp the bay door opened and I was immediately greeted by Sean Mellon who took down all my issues and concerns and the reason for my service appointment. Sean kept me informed every step of the way checking in with updates as the service progressed. The lounge area was very comfortable and spacious with serveral TVs, coffee, and my favorite Philly soft pretzels. Pacifico, and especially Sean Mellon, know how to treat a customer right and keep them coming back. A++++ experience! More

Great Service! Visiting Pacifico Ford for my 6 month service. Sean was very professional in addressing my service requirement as well as a couple of recall items. I Visiting Pacifico Ford for my 6 month service. Sean was very professional in addressing my service requirement as well as a couple of recall items. I recommend this service center to all Ford owners. The customer service is great. More

Amazing My husband and I came to Pacifico because of Albert. He was nothing less than professional and outstanding when it came to leasing our two Escapes. Th My husband and I came to Pacifico because of Albert. He was nothing less than professional and outstanding when it came to leasing our two Escapes. The entire sales department treated us with respect, and accommodated us when we were there longer than expected. I’ve been to other car dealerships, and Albert was by far the best sales representative I have ever dealt with. More

Excellent Service! I have been going to Rocky DeGregorio since I was 16 years old, and have bought every car I have owned through him. Not only is he thorough, he makes I have been going to Rocky DeGregorio since I was 16 years old, and have bought every car I have owned through him. Not only is he thorough, he makes sure to give you the best vehicle that suits your every need. Rocky is attentive, friendly, kind and knowledgeable. There is no one else I would deal with in the business! I would highly recommend Rocky to everyone for all your Auto needs! I have to also commend Bernard in Finance, what a wonderful person to work with! More

SERVICE WAS GREAT!! VISITING PACIFICO FORD TO HAVE A TRANSMISSION LEAK FIXED. CHRIS IS VERY PROFESSIONAL AND EASY TO DEAL WITH. THIS IS MY SERVICE CENTER FOR LIFE. VISITING PACIFICO FORD TO HAVE A TRANSMISSION LEAK FIXED. CHRIS IS VERY PROFESSIONAL AND EASY TO DEAL WITH. THIS IS MY SERVICE CENTER FOR LIFE. More