
Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Sean Mellon - Pacifico Sean always provides professional and courteous service. This past time, I was in a rush because I had to pick up my daughter and he was very accommod Sean always provides professional and courteous service. This past time, I was in a rush because I had to pick up my daughter and he was very accommodating. More
Very helpful in every aspect!! Martin was very helpful..made me feel at home went above An beyond for me!! He helped me get a beautiful Ford Fusion well within my price range.. Martin was very helpful..made me feel at home went above An beyond for me!! He helped me get a beautiful Ford Fusion well within my price range.. More
Excellent customer service! The rear tire on my F150 went flat due to a defect in the sidewall. Contacted the service department and had a call back from three people. Bryan Delo The rear tire on my F150 went flat due to a defect in the sidewall. Contacted the service department and had a call back from three people. Bryan Delong worked with me to source a complete set of new tires. He made arrangements for me to come in and get the work done. I am grateful for his help and professionalism. While my truck was in the capable hands of their service department I went down the street and visited the Simeone Museum to see their fine collection of cars. Bryan took care of all the interaction with the warranty company which was a big relief. If you are on the fence for getting the wheel and tire warranty they offer just do it. It has already payed me back. This was all around a GREAT visit to Pacifico Fords Service Center. More
2017 Ford Transit Connet--Al Pagliotti ECA I am the Purchasing Manager of my company ECA. We are a non profit that helps low income house holds with saving energy through Federal Grants and Fu I am the Purchasing Manager of my company ECA. We are a non profit that helps low income house holds with saving energy through Federal Grants and Funding from PGW. This is the second vehicle I have bought from Bert for the company. Excellent salesman and really addressed our need for the best price and vehicle for our work. As a non profit money is tight and usually trickles in. Bert & Pacifico saw our needs and without question gave us a deal that was very generous. If the company is in need of another vehicle in the future, Bert is the go to guy for our needs again. More
Product Recall Installation and Oil Change Sean Mellon assisted me in this process. I had a product recall (system update) that he took care of quickly. He also realized that my vehicle had ano Sean Mellon assisted me in this process. I had a product recall (system update) that he took care of quickly. He also realized that my vehicle had another outstanding product recall (must have been issued right before I bought the car, the paperwork never reached me). He went out of his way to search for that specific piece for me, and was able to get it installed in the same visit. Customer service was spectacular. After being treated with some scorn at other locations (being a young woman who doesn't know much about cars, I've had many questions dismissed or answered with little patience), Sean was so polite and helped me through the whole process. More
Purchase of a 2017 F150 Platinum My daughter purchased a vehicle with Pacifico. My husband was looking for a 2017 F150 Plantinum. It was a very good experience with Mike. I researc My daughter purchased a vehicle with Pacifico. My husband was looking for a 2017 F150 Plantinum. It was a very good experience with Mike. I researched on the internet and all expectations were meet with Pacifico. The purchase was completed. I will definitely recommend Pacificio to family and friends. Everyone we at Pacifico was friendly, courteous and efficient. More
Made it Happen Very supportive of making deal happen.Obtained better Finance rate than I had obtained,thru Ford Credit. His personal experience w Hybrid helpful in m Very supportive of making deal happen.Obtained better Finance rate than I had obtained,thru Ford Credit. His personal experience w Hybrid helpful in my decision. Overall best experience I've had at a Dealership! More
Chad Gilbert and Neal Bauer are A+ Had another great experience at Pacifico Ford thanks to Chad Gilbert and Neal Bauer. Great service, great deals! Gina in Finance was great at breaki Had another great experience at Pacifico Ford thanks to Chad Gilbert and Neal Bauer. Great service, great deals! Gina in Finance was great at breaking down plans based on my needs. More
Customer Service I brought my car in for some annual work and it took a little longer then expected but Sean made sure that I was taking care of with a rental so that I brought my car in for some annual work and it took a little longer then expected but Sean made sure that I was taking care of with a rental so that I could still do my everyday duties. He made sure that he stayed in contact with me throughout the whole process. More
Ask for Mr. Holmes This is the third car purchase I've made at Pacifico Ford. To date, I've purchased two used vehicles and most recently, a new one, while working with This is the third car purchase I've made at Pacifico Ford. To date, I've purchased two used vehicles and most recently, a new one, while working with Gary Holmes. Mr. Holmes always listens to my needs and keeps me within my budget. Mr. Holmes is patient and answers all my questions. I'd definitely recommend that anyone looking to find a reasonably priced car visit Pacifico and ask for Gary Holmes. More