
Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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New Car review Completing this review was more work than purchasing the car - the experience at the dealership was great, the salesperson was excellent, but this re Completing this review was more work than purchasing the car - the experience at the dealership was great, the salesperson was excellent, but this review process is annoying.... More
Outstanding Service Rocky spent extra time ensuring that he showed me all of the options available for my desired model. The one that I ended up buying had just arrived Rocky spent extra time ensuring that he showed me all of the options available for my desired model. The one that I ended up buying had just arrived and was located in the back lot and had not even been relieved of the shipping material. More
I had an awesome experience The dealership was friendly and my salesman "Rocky" was the best.. Anyone looking for a new or used car should consider Pacifico. They do all that the The dealership was friendly and my salesman "Rocky" was the best.. Anyone looking for a new or used car should consider Pacifico. They do all that they can to make you a good deal. I have dealing with Pacifico since 1982 and would not go anywhere else. More
Great staff and service! I just purchased a certified pre-owned vehicle at Pacifico Ford. The staff members there were all very professional, courteous and interested in meet I just purchased a certified pre-owned vehicle at Pacifico Ford. The staff members there were all very professional, courteous and interested in meeting my needs; especially Rocky, Joe, Dave and Gina. The whole experience was very pleasant! I would recommend this dealership and its staff without hesitation. More
Good People I made an appointment for when I got off of work. Arrived and my car was taken immediately to get serviced. I was offered my inspection which would sa I made an appointment for when I got off of work. Arrived and my car was taken immediately to get serviced. I was offered my inspection which would save me a trip back to the dealership and service was speedy. Sean Mellon was nice and curtesous, answering all of my questions and looking into my concerns. More
Bought new car No pressure. Friendly staff. Tyrell was awesome and went out of his way to help me find what I want. And he reached out with any questions or concerns No pressure. Friendly staff. Tyrell was awesome and went out of his way to help me find what I want. And he reached out with any questions or concerns I may have and set an appointment up to get my second key. More
Amazing Car Buying Experience!!! I went to this dealership to buy a used car with a little mileage few days after my car got totalled in an accident! I was met and welcomed by two fro I went to this dealership to buy a used car with a little mileage few days after my car got totalled in an accident! I was met and welcomed by two front desk receptionists and assigned to a great salesperson I soon discovered to be Neal Bauer. I didn't have a big credit history on a major purchase like a car or a house even if my credit score was not bad. So, finding a lender was too much of a hard work. But Neal persistently followed up my case searching as many options as could work best for me. We had to exchange other documents in the process and he put too many hours in getting me a good deal and a nice car too in my price range. The day I finalized my purchase (12 days after my first inquiry), I arrived at the dealership around 12 PM when Neal was about to have lunch. He skipped his lunch for the sake of helping me and took me outside for two test rides, on top of all the rigorous paperwork that took him the entire afternoon without having anything to eat. He stretched way more to make me as happy as I can be on my purchase and got me a very nice car at a very nice deal. I drink a lot of water and it didn't take him long to figure out that without me saying a word. So, he left his desk more than twice to get me water from the fridge and I was touched by his sensitivity to my needs. On top of all these things, I was truly touched by his respect and openness to explain every question I had (trust me, as a person almost new to US I had a ton of questions). He finished everything including scheduling my next visit for some things and I left the dealership with my fancy car around 6:45. It was an amazing experience!!!!! More
Great Team at Pacifico! This Jersey boy cant say enough about Chuck Freeman and the Pacifico Team! They are such a welcoming group of people. From the moment my son and I w This Jersey boy cant say enough about Chuck Freeman and the Pacifico Team! They are such a welcoming group of people. From the moment my son and I walked in, we were greeted with exceptional enthusiasm and we knew right then and there, it was worth the ride to come here. The selection of vehicles was excellent and the insight from Chuck was like gold. His knowledge and guidance was incredible as we sorted out numerous styles/colors to find the most suitable car for my family. Just when we thought the day couldn't end any better with a new vehicle, my son spun the "Spin to Win" wheel and BAM! We won a new 50" Flat Screen TV! The place went nuts and the cheers from everyone had my son floating on cloud 9 with total pride. Thank you so much Pacifico for a wonderful shopping experience! More
Oil change & brake replacenment The service was great and efficient. Sean kept me in the loop about what was going on with my car. I would recommend Pacifico to others. The service was great and efficient. Sean kept me in the loop about what was going on with my car. I would recommend Pacifico to others. More
Smooth & Easy I've dealt with Pacifico many times and yet again they surprise me! I was assisted by a young man named Tyrell who absolutely changed my mind when it I've dealt with Pacifico many times and yet again they surprise me! I was assisted by a young man named Tyrell who absolutely changed my mind when it came to sales people. I thank you for not being pushy and making sure I new how to work my new car!!! I had a blast there getting to win a prize on the spinning wheel and I will definitely send future friends and family your way T!!! Thankx again guys!! -Arnie More