Pacifico Ford

Awesone Neal did a great job !! He's knowledgeable, friendly and doesn't put any pressure on buyers. I was looking for a certain car but it was sold Prost to Neal did a great job !! He's knowledgeable, friendly and doesn't put any pressure on buyers. I was looking for a certain car but it was sold Prost to my arriving at the dealership. More

Perfect experience for leasing my first car! My daughter and I went to Pacifico with no hopes of leaving with a car. Neal helped us with everything and was very patient and friendly as we test dr My daughter and I went to Pacifico with no hopes of leaving with a car. Neal helped us with everything and was very patient and friendly as we test drove a few different cars. My daughter left with her brand new car and she absolutely loves it! Larry and Nick were also very friendly to work with, it was an amazing experience! More

Great experience! I had a great experience at Pacifico. I had the pleasure of working with Neal. Neal made me feel comfortable during the entire process. I will definit I had a great experience at Pacifico. I had the pleasure of working with Neal. Neal made me feel comfortable during the entire process. I will definitely be recommending Neal and Pacifico to anyone that is in the market for a vehicle! More

Neal made the experience! Extremely long story short I had a helishish time attempting to find a new vheihcle, I'm a younger driver and attempting to go through this process wi Extremely long story short I had a helishish time attempting to find a new vheihcle, I'm a younger driver and attempting to go through this process without a salesmen like neal seems unimaginable. He made the car buying experience painless, and quite honestly kinda fun. For as long as Neal is at Pacifico, Pacifico will always have me as a customer! More

By a Ford from Charles Freeman I recently purchased a Ford F-150 truck from Pacifico Ford at the Philadelphia automall. I have never heard of a salesman going so far beyond the cal I recently purchased a Ford F-150 truck from Pacifico Ford at the Philadelphia automall. I have never heard of a salesman going so far beyond the call of duty. Charles Freeman continued to check on me and any questions that I had. Even now he continues to follow up with me. He even came into the dealership on his day off to make sure that I had everything the I needed and then went home. Car salesman are not usually trusted, but Charles Freeman won my trust and deep respect. More

Excellent customer service. Every single employee that crossed paths with us acknowledged us and offered us water. We were courteously asked to wait for the next available sales Every single employee that crossed paths with us acknowledged us and offered us water. We were courteously asked to wait for the next available sales person. After a very short wait, none were available so the manager, Chris, began to show us the used vehicle we were there to see. We had discussed the car with Chris prior to our visit and he accommodated us and our budget beyond our expectations. While in the process of getting the keys for the vehicle he found someone to help us. Des Bryant was assigned to us. He was courteous, pleasant, attentive, and respectful. Although we were there for a Scion and not a Ford we were treated as if we were prospective customers looking to buy a F-350. My wife and I noticed that everyone was treated with the same respect and importance. In the end, we decided not to buy the vehicle, primarily due to a color preference. If we are ever in the market for a car we will not hesitate to contact Des Bryant and Chris. We visited multiple dealerships in the last few days and we decided, wholeheartedly, that Pacifico Ford sets the bar. More

Great Experience Gary is knowledgeable and will explain the car in detail and also will follow up after your purchase. It will try to get you where you want to be pric Gary is knowledgeable and will explain the car in detail and also will follow up after your purchase. It will try to get you where you want to be price wise. More

Fantastic Customer Service Sean remedied a problem resulting from another Ford dealer's service. He listened to my concern and was incredibly respectful and thorough in handling Sean remedied a problem resulting from another Ford dealer's service. He listened to my concern and was incredibly respectful and thorough in handling the situation. More

Time for a New Vehicle We decided that our older SUV was starting to cost too much in repairs even though the mileage was low for a 10 year old vehicle. We have never owned We decided that our older SUV was starting to cost too much in repairs even though the mileage was low for a 10 year old vehicle. We have never owned a Ford but always liked their reputation. We were trying to decide if it was better to lease as opposed to purchasing. Our salesman Neal Bauer gave us all the time we needed and asked us a number of questions before recommending that we purchase as opposed to leasing. We were very pleased with the way the purchased was handled and would recommend the dealership and Neal to anyone looking to buy or lease a new Ford vehicle. More

great experience I just got my car 5 months when something happened to the gear shift. I brought it in and Sean Mellon took car of it right away. He took all my info I just got my car 5 months when something happened to the gear shift. I brought it in and Sean Mellon took car of it right away. He took all my info and made sure it was fixed the same day so i was able to pick my car up after work!!! He was very nice and helpful! Oh i would like to say thank you to Mike Henkin for helping me get a loaner car for the day!! it was greatly appreciated!! So thank you Sean and Mike!!!! More