Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacifico Ford
Philadelphia, PA
4,762 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,762 reviews
June 12, 2017
Great Service Sean was very great with getting me in and out. He was great with keeping me update with the service on my vehicle. He very friendly and professional Sean was very great with getting me in and out. He was great with keeping me update with the service on my vehicle. He very friendly and professional I would highly recommend him as your customer service manager. Thanks for your service and big thumbs up for Sean from Ford Customer. More
by Tucker1234
Employees Worked With
June 10, 2017
Friendly and fast services and very accommodating Because of their good well managed services.Speedy service and pricing. Waiting area also was comfortable. Overall just they way they interact with al Because of their good well managed services.Speedy service and pricing. Waiting area also was comfortable. Overall just they way they interact with all there customers More
by King Cheryl
June 10, 2017
Very friendly great experience Walked into Pacific to meet my salesman and was greeted at the front door . Was in and out in 2 hours I was very happy Walked into Pacific to meet my salesman and was greeted at the front door . Was in and out in 2 hours I was very happy More
by Mkl1866
Employees Worked With
Chad Gilbert, Mike Bernick, Mike Henkin, Stanley I Otto Jr
June 09, 2017
Good Service Visit As a Pacifico for Life customer, the advisor was able to give me a great price on a state and emissions inspection and an oil change. As a Pacifico for Life customer, the advisor was able to give me a great price on a state and emissions inspection and an oil change. More
by rjm
Employees Worked With
June 08, 2017
Great customer service and concern for my needs Great customer service ,attention to detail,felt like a priority,very fast and detail service also worked with my tire warranty and also some pointers Great customer service ,attention to detail,felt like a priority,very fast and detail service also worked with my tire warranty and also some pointers on future service that may be needed More
by Robgay31
Employees Worked With
June 07, 2017
Great buying experience! I do not enjoy the car buying experience, but Pacifico surpassed my expectations. They were friendly, straightforward, and offered the best deal. Very I do not enjoy the car buying experience, but Pacifico surpassed my expectations. They were friendly, straightforward, and offered the best deal. Very happy with my new car. It was well worth coming over the bridge from Jersey! More
by CF
June 05, 2017
Excellent Service Bryan was easy to talk to. He made us feel comfortable while we waited and the wait was only 45 minutes. The establishment is kept clean and smelling Bryan was easy to talk to. He made us feel comfortable while we waited and the wait was only 45 minutes. The establishment is kept clean and smelling good. I didn't get to speak with the other employees so I hope they don't feel slighted when I say this but, when you're at this particular dealership, ask for Bryan lol. More
by Sid
Employees Worked With
Bryan DeLong
June 05, 2017
wonderful Service Every visit to Pacifico Ford service is Great Sean Mellon takes great care of me!! He is very Helpful and everyone is so Polite. They make you feel ve Every visit to Pacifico Ford service is Great Sean Mellon takes great care of me!! He is very Helpful and everyone is so Polite. They make you feel very welcome More
by Buyer2842
Employees Worked With
June 05, 2017
Excellent Bert was very helpful, knowledgeable and kind. The experience was excellent and woyld recommend them to others. We love the explorer and it was an e Bert was very helpful, knowledgeable and kind. The experience was excellent and woyld recommend them to others. We love the explorer and it was an excellent for our family More
by ARLE EXPLORER
Employees Worked With
Bert Rendle
June 05, 2017
Oil change I went to Pacifico to get an oil change. They had me in and out very quickly. They are absolutely the best . I would recommend them to anyone I went to Pacifico to get an oil change. They had me in and out very quickly. They are absolutely the best . I would recommend them to anyone More
by Shorty1
Employees Worked With
