Pacifico Ford

pleasant car buying experience My sales rep, was informative but not pushy. I was a little nervous, not sure if I could get what I really wanted in my price range monthly, Earl assu My sales rep, was informative but not pushy. I was a little nervous, not sure if I could get what I really wanted in my price range monthly, Earl assured me that would work with me to come up with something that I could work with. Earl was patient with me through all of my questions and doubts, at the end of the day I walked out a with a fully loaded 2017 Ford Fusion. i was able to get my car paid off and put down a reasonable amount of money for my new car. This is my second car that I have purchased at this dealer and I would highly recommend it to my family and friends, More

Great customer service Very much appreciated the helpful & thorough check of my car-went in for oil change & it was noticed that inspection was due-saved another trip! Very much appreciated the helpful & thorough check of my car-went in for oil change & it was noticed that inspection was due-saved another trip! More

Customer service was a 10! I had a wonderful experience at Pacifico Ford. Everyone was so friendly and helpful. I would definitely recommend them to my family and friends. My sa I had a wonderful experience at Pacifico Ford. Everyone was so friendly and helpful. I would definitely recommend them to my family and friends. My salesman, Steve Cromartie, treated so well and helped me every step of the way. He was awesome! More

Very helpful would not buy a car anywhere else They helped my husband and I with all our questions and worked with us with our budget and helped us get into a car that we love and very friendly pla They helped my husband and I with all our questions and worked with us with our budget and helped us get into a car that we love and very friendly place everyone in the dealership was so helpful More

Excellent Experience I have been a customer of Pacifico Ford since 2013 and have had an excellent experience. Most recently eariler this month I upgraded my vehicle and I I have been a customer of Pacifico Ford since 2013 and have had an excellent experience. Most recently eariler this month I upgraded my vehicle and I worked with DK, he was wonderful. He answered all of my questions thoroughly, he streamlined the process, he was very organized and reviewed the car with me until I no longer had any questions. My experience with the service department has always been pleasant and satisfying. More

Noise in the suspensoin I contacted the service department and scheduled an appointment for them to find a noise coming from under the car when I hit a major bumps in my 2014 I contacted the service department and scheduled an appointment for them to find a noise coming from under the car when I hit a major bumps in my 2014 Fusion. It took two service rides with a mechanic but they were able to pinpoint the the squeaking noise and resolve the the issue. Paul Rubin the Assistant Service Manager is A1. Let me know what was happening each step of the way. My next car will be from Pacifico. Jimmy More

One of my better experience visiting a dealership friendly a Had a very good experience at pacifico ford felt comfortable with everyone i encountered i highly recommend the dealership to all my family and friend Had a very good experience at pacifico ford felt comfortable with everyone i encountered i highly recommend the dealership to all my family and friends to purchase there next vehicle and get there car serviced at pacifico Ford also More

Very good I am very happy with my fusion lease. Everyone at Ford was very patient with me and accommodating to what I wanted. After being undecided for so long I am very happy with my fusion lease. Everyone at Ford was very patient with me and accommodating to what I wanted. After being undecided for so long I did not feel pressure in my purchase at all. More

Personable, efficient, receptive, expert I'm so happy with my new car! All I had to do was let Eddie know what I was looking for and he was ready with all of my options. He was able to answer I'm so happy with my new car! All I had to do was let Eddie know what I was looking for and he was ready with all of my options. He was able to answer all of my questions so that I could choose which was right for me. He and his team went the extra mile for me! Once I settled on the deal every other piece of the process was seamless and quick. Everyone made sure I understood what I was signing and what to expect. It was the easiest, most enjoyable car buying experience I've had to date! More

Stellar Service! I purchased a 2016 Explorer in November, 2015. I suddenly had an issue driving home from the shore yesterday and contacted Pacifico Ford today. When I purchased a 2016 Explorer in November, 2015. I suddenly had an issue driving home from the shore yesterday and contacted Pacifico Ford today. When I arrived at Pacifico, my sales rep met me at the door and drove my car into the service station. He was as polite and attentive as he was the day I bought the car! I then met with Paul Rubin, the Assistant Service Manager. He was professional, explained the problem, found the part, and asked the mechanic to stop what he was doing and take care of my car! I was able to have it repaired while I waited. This was a great example of STELLAR Customer Service! Thanks Paul for the car wash as well. It made me feel better after dealing with this on a new car! More