
Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Bad Experience!!! I received a quote over the phone through one of the internet specialist (Kirt). I was told by Kirt that he would assign me a salesman and so that wh I received a quote over the phone through one of the internet specialist (Kirt). I was told by Kirt that he would assign me a salesman and so that when I cam in the saleman would be aware and we would all be on the same page. To say the least! Long story short . . . . Earl was our salesman and was not aware of my conversation with Kirt. I was trading my car in and getting a portion of the cash back, which a few other dealers offered me (typed out in detail). After being there for several hours, thinking that I was getting this car and everything was fine, and just before I went to sign (pen in hand) I noticed what I thought was an error and Kirt told me that I was not getting any cash back for the car. Worst experience I ever had. To top it off, I got a phone call from Earl asking if I found a car and that I must have "misunderstood" what Kirt told. Trust me, it was no misundersanding, more like greed on their part! No big deal, they didn't get the sale:) More
The absolute best!! I was looking into a Ford Escape. I supplied my contact information online and within minutes I received a call from Pacifico to come in for a Test Dr I was looking into a Ford Escape. I supplied my contact information online and within minutes I received a call from Pacifico to come in for a Test Drive. By the end of the night I was driving I-95 north in my new escape! Gary Holmes helped make my decision to buy so much easier and helped me fall in love with the car I had my eyes on!!! Gary & everyone at Pacifico that night was so welcoming and very attentive! I couldn't be happier with my decision to buy my new Escape! More
The Ultimate in Satisfaction I have purchased cars from Pacifico Ford before, but my most recent purchase was definitely the ultimate experience in terms of overall satisfaction. I have purchased cars from Pacifico Ford before, but my most recent purchase was definitely the ultimate experience in terms of overall satisfaction. My salesman was so helpful and professional, as well as all the other staff I came in contact with. I couldn't have asked for more. More
HUH ? DID WHAT THEY AGREED TO DO IN A TIMELY FASHION. STEVE WAS PLEASANT, MATTER OF FACT, AND TO THE POINT WHICH IS WHAT I LIKE DID WHAT THEY AGREED TO DO IN A TIMELY FASHION. STEVE WAS PLEASANT, MATTER OF FACT, AND TO THE POINT WHICH IS WHAT I LIKE More
Excellent Service Chris was extremely helpful, answered all of my questions, and has followed up several times to check in on how the car is working out. Chris was extremely helpful, answered all of my questions, and has followed up several times to check in on how the car is working out. More
Terrific experience Andres was extremely friendly and helpful. I am completely satisfied with the service that was done. I always have peace of mind after having my car Andres was extremely friendly and helpful. I am completely satisfied with the service that was done. I always have peace of mind after having my car serviced here. More
Good service I went there not expecting Pacifico to do anything because of previous experience with other dealerships. I was greatly surpised when I walked out wi I went there not expecting Pacifico to do anything because of previous experience with other dealerships. I was greatly surpised when I walked out with a new ford edge. Thank you Mike Henkin More
Great Sales Team! Chad Gilbert and Mike Henkin were great to work with. They went above and beyond for us and answered any and all questions we had. This was a first Chad Gilbert and Mike Henkin were great to work with. They went above and beyond for us and answered any and all questions we had. This was a first lease for us, so we had no idea how it worked. They explained everything to us, and made us very comfortable leasing our Ford Escape. There was never any pressure. Bernard Jones made the paperwork process smooth and quick. Everyone working there was very friendly. We will definitely go back to Pacifico Ford in the future. Thanks guys! John & Kathy Bowen More
Great dealership with great people. As soon as I walked in I was helped right away. They have a very friendly staff, that answer every question for you honestly. They showed me all the c As soon as I walked in I was helped right away. They have a very friendly staff, that answer every question for you honestly. They showed me all the cars I wanted to look at and showed me all the gadgets they included. Would 100% recommend Pacifico ford to anyone looking to grab a new car! More
Great Service Came in on a hoiliday weekend and the hour was late but, they were still able to service my car. Everyone was professional and courteous. Came in on a hoiliday weekend and the hour was late but, they were still able to service my car. Everyone was professional and courteous. More