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Pacifico Ford
Philadelphia, PA
4,770 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,770 reviews
May 29, 2015
Good service I brought my car about a year ago and has been bring my car to pacifico ford for service since. I really appreciate the service I receive from ford. T I brought my car about a year ago and has been bring my car to pacifico ford for service since. I really appreciate the service I receive from ford. They always make sure they help me to understand everything that's going with my car. They are very kind to me when I come in and they provide me with service that I am always satisfied with. My service advisor is normally Holly and she is amazing, she's always patient with me and polite More
by Bbrooki
Employees Worked With
Holly McCaffrey
May 29, 2015
100% satisfied , couldn't have had any better effort from Charles Freeman. My experience was the best. everyone that I dealt with were very responsive to my needs , couldn't have had any better effort from Charles Freeman. My experience was the best. everyone that I dealt with were very responsive to my needs More
by password5814
Employees Worked With
Charles Freeman
May 29, 2015
Escape se Mike was very knowledgeable he was very nice and help set up our bluetooth b for us everyone there was very friendly. They all told me mike was a goo Mike was very knowledgeable he was very nice and help set up our bluetooth b for us everyone there was very friendly. They all told me mike was a good salesman More
by badbag
May 28, 2015
SERVICE APPOINTMENT ON TUESDAY I BROUGHT MY LINCOLN INTO FOR SERVICE. I TOLD BOB RAUH THAT ALONG WITH THE OIL CHANGE MY CAR LEAKED WHEN I GO THROUGH THE CAR WASH. HE HA ON TUESDAY I BROUGHT MY LINCOLN INTO FOR SERVICE. I TOLD BOB RAUH THAT ALONG WITH THE OIL CHANGE MY CAR LEAKED WHEN I GO THROUGH THE CAR WASH. HE HAD HIS MECHANIC CHECK AND FOUND NOT CLOGGED HOLES. HE GAVE ME A CAR WASH SLIP AND TOLD ME TO SEE IF IT STILL LEAKED AND IT DID SO HE TOLD ME TO TAKE IT TO THE BODY SHOP. BOB IS VERY THOROUGH AND IF HE CANNOT DO SOMETHING THEN HE SENDS ME TO SOMEONE WHO CAN HELP. More
by neisha01
Employees Worked With
Bob Rauh
May 28, 2015
Perfect. Bob Raugh is the best. I was lucky enough to have him as my service advisor in the past, and now I request him. I actually look forward to bringing Bob Raugh is the best. I was lucky enough to have him as my service advisor in the past, and now I request him. I actually look forward to bringing my car in! More
by Happy Customer
Employees Worked With
Bob Rauh
May 28, 2015
Service as always prompt courteous and pleasant at Pacifico.The staff goes out of there way to ensure you are satisified. This service was for the body shop a as always prompt courteous and pleasant at Pacifico.The staff goes out of there way to ensure you are satisified. This service was for the body shop and the personal could not have been nicer Great Job More
by thelawman
May 27, 2015
Ford Escape Service was excellent. They were very friendly and helpful. They explained everything so I could understand what was happening while leasing my first Service was excellent. They were very friendly and helpful. They explained everything so I could understand what was happening while leasing my first car More
by Kayla604
Employees Worked With
Jay Singer, Desmond Bryant, Mike Henkin
May 27, 2015
Super convenient experience Christ helped a lot when he gave me his cell number so that i dont have to call every time and being transferred forever. He really knew what i wanted Christ helped a lot when he gave me his cell number so that i dont have to call every time and being transferred forever. He really knew what i wanted and replied fast. Worth to work with. More
by Lecter13
Employees Worked With
May 27, 2015
The Customer Service was outstanding!!! I would like to first thank Mike Henkin, Chad Gilbert, Brittany Defeo and Bernard Jones for all of their help and assistance. Their customer service I would like to first thank Mike Henkin, Chad Gilbert, Brittany Defeo and Bernard Jones for all of their help and assistance. Their customer service was incredible, especially Mike Henkin, he made sure we received the best customer service and satisfaction before we left the lot and we are extremely happy with our choice and his outstanding customer service!!! Thank you Pacifico Ford Team, we love our Exlplorer!! Sincerely, Liza and Joey Ibbetson More
by liza and Joey
May 27, 2015
Great deal Mike henkin got me the car of my dreams.Mr jones got me a great rate and a great payment.Thanks to everybody at Pacifico ford Mike henkin got me the car of my dreams.Mr jones got me a great rate and a great payment.Thanks to everybody at Pacifico ford More
by Great deals
