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Pacifico Ford
Philadelphia, PA
4,763 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,763 reviews
March 31, 2015
Service visit Arrived at 9:40 am for inspection was on the road by 11:15. Area for waiting was warm and comfortable. Everyone was friendly and polite. Completely Arrived at 9:40 am for inspection was on the road by 11:15. Area for waiting was warm and comfortable. Everyone was friendly and polite. Completely satisfied! More
by CJ
Employees Worked With
Ashley Labrosciano
March 31, 2015
Welcome to the family I came in a was approached by Tyrell in a very professional and mannered way. Explained my issues and although I was nervous he continuously told me t I came in a was approached by Tyrell in a very professional and mannered way. Explained my issues and although I was nervous he continuously told me to let him to the worrying and I should be starting the celebration cause he will make it happen. Long story short I purchased my new Fusion and Ty is now part of my Fam and our family's car guy. ThankYou More
by Mcorleone1102
Employees Worked With
Tyrell Nolan
March 31, 2015
Awesome! Since I purchased the car I they have been awesome. From Joe Pacifico, salesmen Rocco and Mike to Holly in service. They are very kind and helpful whe Since I purchased the car I they have been awesome. From Joe Pacifico, salesmen Rocco and Mike to Holly in service. They are very kind and helpful when I go there. I am happy with the vehicle too. More
by Lisa
Employees Worked With
Rocky De Gregorio, Jay Singer, Joseph Pacifico, Holly McCaffrey, Mike Henkin, Brittany Defeo
March 31, 2015
Excellent customer service From the moment we connected via email Chris was very friendly and helpful. Thanks for make us feel comfortable My husband talked to Chris on the phon From the moment we connected via email Chris was very friendly and helpful. Thanks for make us feel comfortable My husband talked to Chris on the phone the day we purchased our new edge he had it ready to go at the front doors when we arrived took us through the features completed paperwork and sent us on our way very very pleased with Chris's hospiltility job well done More
by Alewifey
Employees Worked With
March 31, 2015
Another excellent Experience I needed to bring my car in for inspection and routine maintenance. The people at this dealership are so friendly. They make you feel like part of t I needed to bring my car in for inspection and routine maintenance. The people at this dealership are so friendly. They make you feel like part of the crew. Bob was my Service Manager and he made sure everything was done. I also got my free inspection so the bill wasn't bad either. I always have a good experience when I am at Pacifico. More
by barbara.kremp
March 30, 2015
Very Good Except for not putting a sticker on my windshield to remind me when my next oil change is due, the service was very good. Bob was very nice, and did Except for not putting a sticker on my windshield to remind me when my next oil change is due, the service was very good. Bob was very nice, and did an outstanding job. More
by WDay
Employees Worked With
Bob Rauh
March 30, 2015
Outstanding Customer Service I purchased a vehicle through Randy Childress last week. The service was spectacular! He was proactive from the very beginning by allowing me to compl I purchased a vehicle through Randy Childress last week. The service was spectacular! He was proactive from the very beginning by allowing me to complete an application online, specifying the required documentation, preparing the exact vehicle I was interested in purchasing, and ensuring I was comfortable with the process. I was overwhelmed by his level of professionalism as well as industry knowledge. I strongly recommend Pacifico Ford, Randy Childress in particular, to everyone I know! More
by jreed
Employees Worked With
Randy Childress
March 30, 2015
New Fusion IF you are looking for a new car ask for Carl. He was amazing and helped me find the perfect car. The whole place was very friendly, informative, hone IF you are looking for a new car ask for Carl. He was amazing and helped me find the perfect car. The whole place was very friendly, informative, honest and a lot provided better service than Springfield Ford. Everyone makes you feel welcome and ensure you pay a fair price for the vehicle. Thanks for a great experience. More
by Rick1023
Employees Worked With
Marc Capone , Carl Savoy
March 28, 2015
Bubble on tire wall They ordered me a new tire. I wish they would pro rated the cost though. Had it on in the same day. Very friendly staff. They ordered me a new tire. I wish they would pro rated the cost though. Had it on in the same day. Very friendly staff. More
by Rick
Employees Worked With
Holly McCaffrey
March 28, 2015
Super dealership! Great buying experience. Highly recommend! It took less than 10 minutes to find the vehicle I searched for. Extremely courteous salesman, knowled Great buying experience. Highly recommend! It took less than 10 minutes to find the vehicle I searched for. Extremely courteous salesman, knowledgeable and trustworthy. I passed up several deals at other dealerships because of the pleasant experience of shopping here. Soon to do it again when my daughter graduates! More
by Jcfree56
Employees Worked With
Carl Savoy
