Pacifico Ford

Excellent customer service From the moment we connected via email Chris was very friendly and helpful. Thanks for make us feel comfortable My husband talked to Chris on the phon From the moment we connected via email Chris was very friendly and helpful. Thanks for make us feel comfortable My husband talked to Chris on the phone the day we purchased our new edge he had it ready to go at the front doors when we arrived took us through the features completed paperwork and sent us on our way very very pleased with Chris's hospiltility job well done More

Another excellent Experience I needed to bring my car in for inspection and routine maintenance. The people at this dealership are so friendly. They make you feel like part of t I needed to bring my car in for inspection and routine maintenance. The people at this dealership are so friendly. They make you feel like part of the crew. Bob was my Service Manager and he made sure everything was done. I also got my free inspection so the bill wasn't bad either. I always have a good experience when I am at Pacifico. More

Outstanding Customer Service I purchased a vehicle through Randy Childress last week. The service was spectacular! He was proactive from the very beginning by allowing me to compl I purchased a vehicle through Randy Childress last week. The service was spectacular! He was proactive from the very beginning by allowing me to complete an application online, specifying the required documentation, preparing the exact vehicle I was interested in purchasing, and ensuring I was comfortable with the process. I was overwhelmed by his level of professionalism as well as industry knowledge. I strongly recommend Pacifico Ford, Randy Childress in particular, to everyone I know! More

New Fusion IF you are looking for a new car ask for Carl. He was amazing and helped me find the perfect car. The whole place was very friendly, informative, hone IF you are looking for a new car ask for Carl. He was amazing and helped me find the perfect car. The whole place was very friendly, informative, honest and a lot provided better service than Springfield Ford. Everyone makes you feel welcome and ensure you pay a fair price for the vehicle. Thanks for a great experience. More

A dealership you can trust The type of dealership to form a relationship with ease and comfort and getting the best price good place to get a great deal, I find my sales man to The type of dealership to form a relationship with ease and comfort and getting the best price good place to get a great deal, I find my sales man to be a friend as well somebody to be trusted More

Bubble on tire wall They ordered me a new tire. I wish they would pro rated the cost though. Had it on in the same day. Very friendly staff. They ordered me a new tire. I wish they would pro rated the cost though. Had it on in the same day. Very friendly staff. More

Super dealership! Great buying experience. Highly recommend! It took less than 10 minutes to find the vehicle I searched for. Extremely courteous salesman, knowled Great buying experience. Highly recommend! It took less than 10 minutes to find the vehicle I searched for. Extremely courteous salesman, knowledgeable and trustworthy. I passed up several deals at other dealerships because of the pleasant experience of shopping here. Soon to do it again when my daughter graduates! More

Review for Nancy Pecilo Nancy is a very great employee! She is very patient and professional. Being as though I am a PhD student, time is very important to me and Nancy does Nancy is a very great employee! She is very patient and professional. Being as though I am a PhD student, time is very important to me and Nancy does everything in her power to make sure my car is serviced in a timely fashion. Also this past week my check engine light came on which made me a little anxious being as though I have a brand new car. Not only did Nancy soothe my anxiousness but she also took the initiative to call Chapman Nissan to schedule me an appointment. Overall, anytime I have problems with my vehicle and Nancy is working than I know everything will be fine. More