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Pacifico Ford

Philadelphia, PA

4.9
4,769 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,769 reviews

March 09, 2015

Mike Henkin and Neal Bauer were excellent We recently traded in our 2013 Hyundai for a Ford Fusion which we love. Mike and Neal never pressured us and worked hard to get us the best deal possi More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay Singer, Mike Henkin
March 07, 2015

great experience second time buying a truck from pacifico. Earl Hill was very helpful and got me exactly what I wanted for the price I wanted to pay. Thank you More

by aburger456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Shadduck, Earl Hill, Chris Manogue, Brittany Defeo
March 05, 2015

Mike Henkin is the best! i recently traded in my car for a 2014 Escape. no bank would take me on so i went home. the next day i got a call back from mike saying that he got me More

by poradiant11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Henkin
March 04, 2015

Pacifico Ford is Awesome! We have been coming to Pacifico Ford for over 20 years and always had a great experience. I wouldn't go anywhere else to buy a vehicle. Great Emplo More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shadi Dandan, Mike Henkin
March 04, 2015

Outstanding Prompt, friendly customer service and Comfortable environment. Andreas Moore is the best! I'm always at ease when he's taking care of my vehicle. I kn More

by Keishaeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Moore
March 04, 2015

A successful purchase @ Pacifico I can honestly say that my experience at Pacifico Ford was extraordinary, wonderful and memorable. I was treated with respect, kindness and friendline More

by Filippo17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Pacifico, Joseph Pacifico, Mike Henkin, Brittany Defeo
March 04, 2015

Excellence at it's best. I have to say from beginning to end my experience with Randy and Bernard were great everyone is very welcoming and all helpful. However Randy went abo More

by peace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Childress
March 03, 2015

gmccollam Happy with the service. however, the next service visit sticker does not reflect the Ford Manual interval. The manual states approx. 10,000 miles or More

by Gyle McCollam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Moore
March 03, 2015

Leased I recently leased a 2015 Ford Fusion, the staff was great on all fronts. Would recommend to family and friends. Chris was great to work with. More

by psween
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 03, 2015

Awful This by far has been the worst car buying experience I've ever encountered and this is my 6th car purchase (not from this dealer). From the beginning More

by stx908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Freeman
Mar 03, 2015 -

Pacifico Ford responded

John C. I apologize that your visit did not go the way either of us would like. After looking into your concerns with my team I feel that we definitely could have done a better job communicating and handling your concerns in a more expedient and professional manner. As you can see from the thousands of other reviews this is not customary of how we treat our customers. Again I apologize that your experience did not go well. I will coach and counsel with our team to try and get better, we will also follow up to make sure we get your final paperwork out ASAP. If you have any other questions or concerns please contact me anytime. Sincerely Tom Flynn General Manager 215-492-1700 tflynn@pacificocars.com

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