
Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,769 reviews
Mike Henkin and Neal Bauer were excellent We recently traded in our 2013 Hyundai for a Ford Fusion which we love. Mike and Neal never pressured us and worked hard to get us the best deal possi We recently traded in our 2013 Hyundai for a Ford Fusion which we love. Mike and Neal never pressured us and worked hard to get us the best deal possible. What a great team Pacifico has working for them. More
great experience second time buying a truck from pacifico. Earl Hill was very helpful and got me exactly what I wanted for the price I wanted to pay. Thank you second time buying a truck from pacifico. Earl Hill was very helpful and got me exactly what I wanted for the price I wanted to pay. Thank you More
Mike Henkin is the best! i recently traded in my car for a 2014 Escape. no bank would take me on so i went home. the next day i got a call back from mike saying that he got me i recently traded in my car for a 2014 Escape. no bank would take me on so i went home. the next day i got a call back from mike saying that he got me approved. not only approved, but at under 4%. mike is not just committed to making a sale but he is committed to getting you in the vehicle you want for a price you are comfortable with. he could have easily just moved on to the next sale but he followed up with different banks all night for me. everyone at pacifico was friendly and respectful. i highly recommend this place to purchase your next vehicle. ask for mike! More
Pacifico Ford is Awesome! We have been coming to Pacifico Ford for over 20 years and always had a great experience. I wouldn't go anywhere else to buy a vehicle. Great Emplo We have been coming to Pacifico Ford for over 20 years and always had a great experience. I wouldn't go anywhere else to buy a vehicle. Great Employees! More
Outstanding Prompt, friendly customer service and Comfortable environment. Andreas Moore is the best! I'm always at ease when he's taking care of my vehicle. I kn Prompt, friendly customer service and Comfortable environment. Andreas Moore is the best! I'm always at ease when he's taking care of my vehicle. I know "she's" in good hands. Hes very knowledgeable on everything FORD.. Got me in and out in no time.. without an appointment. Couldn't be more satisfied. Glad he's apart of the Pacifico family.. More
A successful purchase @ Pacifico I can honestly say that my experience at Pacifico Ford was extraordinary, wonderful and memorable. I was treated with respect, kindness and friendline I can honestly say that my experience at Pacifico Ford was extraordinary, wonderful and memorable. I was treated with respect, kindness and friendliness. I made a 1 hour trip from Warrington into Philadelphia in search of my 2007 Mercedes Benz E350 Wagon. Mike Henkin was exceptional in facilitating my purchase of this dream Mercedes Wagon. I like to commend Mike for his professionalism, steadfastness and perseverance in making possible for me the realization of owing my first Mercedes Benz car. I am truly grateful for his diligence and his kindness to me. I would recommend Pacifico Ford to all my friends and family members. Cheers. More
Excellence at it's best. I have to say from beginning to end my experience with Randy and Bernard were great everyone is very welcoming and all helpful. However Randy went abo I have to say from beginning to end my experience with Randy and Bernard were great everyone is very welcoming and all helpful. However Randy went above and beyond his job to inform me of every detail of what happening with my used vehicle that I purchased on 2/26/15. If I had to give a rating for Randy it would be 100 Stars I highly recommend him to anyone who is looking to purchase a vehicle he is dedicated and sees everything threw from beginning to end. He will not stop until you are satisfied with the business that he provided you with. And Bernard is great with working with you on the financial aspect if permitted to do so. All questions that you have will be answered. Once again Thank you Randy for your dedication and expertise on my first big car purchase. I will make sure to send all my friends and family there to Pacifico that want to make a car purchase.?????????? More
gmccollam Happy with the service. however, the next service visit sticker does not reflect the Ford Manual interval. The manual states approx. 10,000 miles or Happy with the service. however, the next service visit sticker does not reflect the Ford Manual interval. The manual states approx. 10,000 miles or 1 year which ever comes 1st, but the sticker affix to the windshield shows the very old standard of 3,000 miles or 3 months. It was like that last time as well. More
Leased I recently leased a 2015 Ford Fusion, the staff was great on all fronts. Would recommend to family and friends. Chris was great to work with. I recently leased a 2015 Ford Fusion, the staff was great on all fronts. Would recommend to family and friends. Chris was great to work with. More
Awful This by far has been the worst car buying experience I've ever encountered and this is my 6th car purchase (not from this dealer). From the beginning This by far has been the worst car buying experience I've ever encountered and this is my 6th car purchase (not from this dealer). From the beginning everything was a complete cluster F. Salesmen not knowing the prevailing interest rates on loans for one. After we agreed on price they rushed me out of the door because they were closing for the day, and wanted me to come back another time to sign the paperwork. I agreed, then come back and they tell me they only accept cash or check down payments after I arrived with no notice and give me attitude like I'm the crazy one for not carrying around a checkbook with me. So basically if you want to buy a car from this place, bring a wad of cash or a checkbook cause you wont be able to close the same day. Come back the next day, AGAIN to close and they're not ready for me with the closing documents so I wait 2.5 hours (which was the average wait time for anything to get done). They were supposed to fix a tire for me that had a chunk missing in it, they forgot to do that so offered me a "credit" for another time to come back and get the tire replaced. I get to financing and they weren't aware of the agreement. Come back to get the tire replaced, Im there another 2 hours because apparently the machine that puts the tire on wasn't working that day. 2.5 weeks go by (I had a trade in with my purchase) and I notice that my loan on my previous vehicle hadn't been paid off yet. I call up the previous vehicle company and they never received a payoff, I call Pacifico and they apparently forgot or the paper work got lost and had to send a check out overnight. Good thing I was looking into it or else my car still might not be paid off. Finally, after 4 weeks I still hadn't received my license plates which was odd, so I call and they assure me they're coming. Well my temporary tag is about to expire, so I call the same day and cant get anyone on the phone. Finally after 3 hours someone answers and gives me an attitude that why am I calling and did I even buy a car with that dealership. Meanwhile I still haven't gotten my plates or an explanation/status of when I might... word to anyone else, stay away from this place unless you have a high tolerance for incompetence. More