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Pacifico Ford
Philadelphia, PA
4,763 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,763 reviews
April 18, 2014
Charles Randy Childress. Excellent Customer Service I would recommend this dealership to family and friends . Charles listened to what I was looking and had no hassle. He found the exact escape I wante I would recommend this dealership to family and friends . Charles listened to what I was looking and had no hassle. He found the exact escape I wanted at the right price. Everyone was very nice and I wAs out in my new SUV in a very timely fashion. More
by Rnj227
Employees Worked With
Randy Childress
April 18, 2014
Stanley Visack Excellent job. We will recommend family and friends. Chad was helpful on everything we needed. He made our shopping experience a pleasure. Thanks agai Excellent job. We will recommend family and friends. Chad was helpful on everything we needed. He made our shopping experience a pleasure. Thanks again Chad. More
by dolou1972
Employees Worked With
Chad Gilbert, Chad Gilbert
April 18, 2014
Review Good, friendly service. Helpful crew. They seemed pretty genuine and willing to work for what I needed. Price could've been a bit lower though. Good, friendly service. Helpful crew. They seemed pretty genuine and willing to work for what I needed. Price could've been a bit lower though. More
by Tyeisha
Employees Worked With
Jay Singer, William ("Bill) Furman
April 17, 2014
Randy Childress....Excellent service I went to Pacifico Ford to purchase a new vehicle....Mr. Childress greeted me with such a professional and friendly welcome. I felt comfortable the en I went to Pacifico Ford to purchase a new vehicle....Mr. Childress greeted me with such a professional and friendly welcome. I felt comfortable the entire time i was making a decision to purchase my Ford Fiesta. Mr. Childress went above and beyond to insure that i was comfortable with the vehicle and that I was able to operate all the bells and whistles that the vehicle offered. I will not hesitate to recommend Mr. Childress to any of my family and friends.Mr. Childress made my car purchase a wonderful experience. Thank you More
by brianna4146
Employees Worked With
Randy Childress
April 17, 2014
mr. earl hill he was very helpful with getting me the vehicle that I wanted,he went out his way to really help me, and I thank him so much. he was very helpful with getting me the vehicle that I wanted,he went out his way to really help me, and I thank him so much. More
by kathy62256
Employees Worked With
Earl Hill
April 17, 2014
Earl Hill My wife and I were very happy to have had Mr. Hill as sales person when we went to look at leasing a ford Fusion. He was extremely helpful and a very My wife and I were very happy to have had Mr. Hill as sales person when we went to look at leasing a ford Fusion. He was extremely helpful and a very pleasant person to help us though the process. More
by plsmd23
Employees Worked With
Earl Hill
April 15, 2014
From Service to sales First I would like to thank the Ford service team, I had a 2012 Ford, and every time I came in for service, they were right on time, next I want to th First I would like to thank the Ford service team, I had a 2012 Ford, and every time I came in for service, they were right on time, next I want to thank Gary Holmes , He is a true sales person, that works with you from start to finish. This is my forth purchase with Gary, he sends E-mails and makes phone calls. He is very knowledgeable of the stock, and always has a kind word for my Wife and Family. He let me make up my own mind , and explained the things that were important to me. Thanks Gary for your assistance , and yes my wife and I are very Pleased...... More
by jodium
Employees Worked With
Gary Holmes
April 14, 2014
Thank you Neal Bauer!!!! When you mention or think about shopping for a new car, my guess is most people think of fighting with the dealer so you don't get ripped off or feel When you mention or think about shopping for a new car, my guess is most people think of fighting with the dealer so you don't get ripped off or feel like you just made a mistake overspending because you just love the car or truck you want and you just have to have it! I have purchased many new cars over the years throughout the country and the people at Pacifico Ford are hands down the best I've ever seen. Neal Bauer was my salesmen. He was incredible! From the moment I walked into the showroom to even months after the sale, he went above and beyond to ensure I was completely happy and satisfied with my 2013 Mustang GT. There was no pressure to buy and I really actually enjoyed myself in a car dealer! Who does that? The floor manager, the finance department and the service center greet you and talk to you like you have been friends for years, It was amazing. In fact, I was in the showroom walking around while I was getting a free oil change and the finance manager walked past me and said hello and remembered my name. So, if you're looking for a place to buy a new or used car or truck, do yourself a favor and check out the crew at Pacifico Ford. The after the sale care is just as amazing and friendly as the care you will receive when they are trying to match you with the vehicle you're looking for. I will never buy anyplace else. Thank you Neal!!!!! More
by mmay62164
Employees Worked With
April 11, 2014
Laura I had a good experience at this dealership; better than the other 2 I dealt with this past week. Chad was very helpful and personable. I had a good experience at this dealership; better than the other 2 I dealt with this past week. Chad was very helpful and personable. More
by Lauraanele
Employees Worked With
Dee in finance, Chad Gilbert
April 11, 2014
Great Job Everything was great. Everyone was very helpful and polite. This was the fourth purchase I made at this dealership and every time was very pleasurable Everything was great. Everyone was very helpful and polite. This was the fourth purchase I made at this dealership and every time was very pleasurable. More
by akelly1117
Employees Worked With
