Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacifico Ford
Philadelphia, PA
4,770 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,770 reviews
February 07, 2023
Helpful and friendly, they truly care about their customers. They went as far to get the exact car I wanted from another dealer so I got EXACTLY what I wanted. customers. They went as far to get the exact car I wanted from another dealer so I got EXACTLY what I wanted. More
by MeanGirl
January 30, 2023
Extremely easy to work with. Very transparent with everything. Answered all questions and took the time to make sure we understood. Very transparent with everything. Answered all questions and took the time to make sure we understood. More
by Roberto..
Employees Worked With
Shadi Dandan, Daquan Fudge
January 27, 2023
Just bought the Ford Bronco from Pacifico for with the best salesperson ~Daquan Fudge. He provided outstanding service with detail oriented information throughout the buying process. I walked into Ford ov best salesperson ~Daquan Fudge. He provided outstanding service with detail oriented information throughout the buying process. I walked into Ford over a year ago and since has kept sending information on sales events. Best Buy I ever made😊🙌🏽 More
by Idilia.venti
Employees Worked With
Daquan Fudge
January 26, 2023
Very professional atmosphere. I came in just to look at some options. I didn’t think I could afford to buy anything. Mr. Holmes worked with me and put me in a new car at my price I came in just to look at some options. I didn’t think I could afford to buy anything. Mr. Holmes worked with me and put me in a new car at my price range. More
by Pennieless81
Employees Worked With
Gary Holmes
January 20, 2023
Kenny was very knowledgeable,professional and extremely respectful. He listened patiently and addressed all my concerns. I was very pleasantly impressed. Thank you Kenny for a five star experience. . respectful. He listened patiently and addressed all my concerns. I was very pleasantly impressed. Thank you Kenny for a five star experience. . More
by Foster
Employees Worked With
Kenny Scharff
January 18, 2023
Love getting my vehicle serviced here, the customer service is always great. They’ll even Uber you to and from the dealership after you drop your car off if you don’t want to wait. The whole team is so service is always great. They’ll even Uber you to and from the dealership after you drop your car off if you don’t want to wait. The whole team is so kind and knowledgeable. 10/10 recommend! More
by Dari
Employees Worked With
Michael Palermo
January 13, 2023
Bryce is excellent, He listened to us, which I think is rare @ time with sales. I have been to other dealers and felt the pressure to make a purchase decision from the moment we walked it. Bryce was able rare @ time with sales. I have been to other dealers and felt the pressure to make a purchase decision from the moment we walked it. Bryce was able to find a vehicle that met all of our needs. Our experience was extremely positive and I would highly recommend Bryce!! More
by johnb629
January 05, 2023
Process from start to finish took too long. But still satisfied with the service today But still satisfied with the service today More
by Jay
January 04, 2023
I was shocked and impressed about their services. My car has a recall and I just went to that location. They taken care of my car just like a vip. I received a video from the technician explained wha My car has a recall and I just went to that location. They taken care of my car just like a vip. I received a video from the technician explained what has done and what the next step will be. I thought I was going to have it the next few days, I was wrong to think about it. I got my vehicle back by 5pm. I took an Uber to pickup my car, they cut the price from my bills.awsome service and thank you so much. Kaley you are the service supervisor! More
by Ondy Previlus
Employees Worked With
Kaley
December 26, 2022
Kenny treated me with respect . .no pressure sale.. listened to any concerns I may have had with the vehicle .. .no pressure sale.. listened to any concerns I may have had with the vehicle .. More
by Mrfallen1
