
Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I felt all of the staff at pacific ford was friendly and helpful. Rocky treated my family like we were his only costumer. I would recommend pacific ford to all of my family and friends. helpful. Rocky treated my family like we were his only costumer. I would recommend pacific ford to all of my family and friends. More
Although I normally do not give such positive feedback, these reviews justify my experience. Gabi was both patient and an excellent salesman. He was very considerate and understanding of all our needs and these reviews justify my experience. Gabi was both patient and an excellent salesman. He was very considerate and understanding of all our needs and concerns. I felt incredibly comfortable buying my first car through this dealership. Additionally, no car was pushed upon me, making me feel secure in my final decision. I strongly recommend Pacifico Ford to anyone looking for a properly priced car as well as a friendly environment. More
I had a great experience at Pacifico and would recommend everyone to go there to see Dan Staley and the other great employees that made my purchase so easy and affordable. Love my new Fusion. everyone to go there to see Dan Staley and the other great employees that made my purchase so easy and affordable. Love my new Fusion. More
I had a great experience purchasing my new car at Pacifico Ford. I was a first time buyer and Rocky was very Helpful and worked really hard to get the deal done! he went over everything in the car so Pacifico Ford. I was a first time buyer and Rocky was very Helpful and worked really hard to get the deal done! he went over everything in the car so i understood how to everything worked. i would definitely recommend him to my family and friends! He was great!! More
Chris Watson was an attentive, honest and diligent...even following up on our purchase months later. It's not often you walk out with two new cars in one day! Chris make sure we got all the features we wante following up on our purchase months later. It's not often you walk out with two new cars in one day! Chris make sure we got all the features we wanted/needed. More
I have visited Pacifico Ford several times within the past 4 months - first for a state inspection, then for various repairs, followed by an oil change. In every instance, the service performed was done past 4 months - first for a state inspection, then for various repairs, followed by an oil change. In every instance, the service performed was done well and in a timely manner - I am thankful to Bob Rauh for keeping my car on the road for the many things I have needed it for this fall. Bob is a friendly, competent member of the Pacifico team; I would recommend him (and Pacifico) to anyone in need of vehicle service. More
I was in a bad situation when my vehicle was deemed a total loss. Needing a new vehicle and not sure where to turn after having dealt with a few not-so-pleasant experiences with other car dealerships. total loss. Needing a new vehicle and not sure where to turn after having dealt with a few not-so-pleasant experiences with other car dealerships. I was attracted to Pacifico Ford after seeing a television commercial of the new Ford Edge. I went to Pacifico Ford and was met by Chad Gilbert who was approachable and glad to help me. Chad listened to my interest and showed me a few vehicles on the lot and we found the car for me. After a test drive I was very happy with the Ford Edge I chose. Chad then showed me a few option and the great rebate offers. I had a normal conversation and felt very comfortable and not pressured to sign anything. Chad went out of his way providing me with the best options that suited my budget and I agreed to buy my new car. Chad walked me through step by step showing me how the My Ford Touch worked and even took the time to set up my sync account and connected my cellphone. He called and updated my insurance and even set up my first service appointment and explained the special offers from free oil changes including complimentary car wash. Chad even made arrangements for me to leave the rental car I arrived in. A short time later I drove off feeling happy and confident that I made a good decision in my freshly washed and gassed up new car. I'm beyond happy with my new Ford Edge and would highly recommend anyone to place their trust in Chad Gilbert and the Pacifico Ford team. Thank you for a pleasant experience!!! More
When we first arrived at the dealer at 9am opening, it was really quiet so we went outside to look around. A service rep came out and told us that the salesmen had just gotten out of a meeting and would b was really quiet so we went outside to look around. A service rep came out and told us that the salesmen had just gotten out of a meeting and would be happy to help us. When we went back inside we were immediately greeted by Tyrell. After we told him that we had emailed an inquiry, he checked to see if we had already been assigned someone, but we weren't so he was our sales rep. While we were talking, Joe Romano also introduced himself as a manager and spoke with us about our options. Tyrell did a great job taking us to see the cars we had come to see, and helped us find a deal that would work for us. He was personable, friendly and pleasant to work with. We ended by signing contracts with Bernard Jones who was also very pleasant. Then Tyrell showed us how Sync worked in the car and answered other questions about our new car. We were very pleased with Pacifico and would recommend it to our friends and family. Thanks! More
Great experience. Will buy from here again .everyone is friendly and they make you feel like family. Customer service is great. Will definitely recommend to friends and family. friendly and they make you feel like family. Customer service is great. Will definitely recommend to friends and family. More
I have to say that working with Pacifico was an overall great experience. Weeks prior to arriving I was interested in purchasing an upgraded vehicle. However: I wasn't sure based on my credit history if great experience. Weeks prior to arriving I was interested in purchasing an upgraded vehicle. However: I wasn't sure based on my credit history if that would be possible. I was receiving letters from Capital One about a pre-approval and the dealer was Pacifico. When I arrived I was unsure about whether or not I will drive off in a different car. During that time Chad Gilbert assured me that I will leave in a vehicle. He was a lot more confident than I was and he knew his cars inside and out. He was friendly, kind, outgoing, and passionate about his work. Thanks to him I am very satisfied and I now have a great running car. More