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Pacifico Ford

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.9
4,762 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,762 reviews

November 15, 2022

Every model I picked on-line was sold before I could look in person. Even "sold " vehicles remained on line days after. More

by unclemeat14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Agresta, Bryce Walker
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Nov 15, 2022 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

November 12, 2022

Bryce was very knowledgeable and accommodating to help me with the sale and set up More

by jack2505pir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Walker
Report | Print
Nov 14, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 11, 2022

Excellent service, everyone I dealt with was very very professional!!! Great people, great dealership, never a bad day at Pacifico!!! More

by Spike1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgina Wigand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley I Otto Jr, Ken Harding
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Nov 14, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 10, 2022

Service was great and in a done in a good time. ..and very fast with response More

by octaviacosten18@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bottiglieri
Report | Print
Nov 11, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 07, 2022

D. Fudge is a superstar, and I highly recommend him ! He will shake your hand the first time you meet him ! More

by markmhere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Puggi-McDevitt, Daquan Fudge
Report | Print
Nov 07, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Nov 07, 2022 -

markmhere responded

I am a Ford customer forever !

November 01, 2022

Daquan was an amazing sales rep and helped me with all my questions and was real easy I would recommend anyone to come here and ask for him. More

by Jorgefontes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daquan Fudge
Report | Print
Nov 01, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 20, 2022

I haven’t heard anything from them after I’ve call left messages and talked to someone More

by daddyofsixsons
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Me
Report | Print
Oct 21, 2022 -

Pacifico Ford responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

October 15, 2022

Pacifico is great! Everyone is nice and knowledgeable. The service is excellent. I go back for all of my service needs. More

by johnny.meadow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos, James Williams, Mike Hilton
Report | Print
Oct 17, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 07, 2022

The staff as well as my sales person were very professional, courteous and very knowledgeable. The experience was great and I would recommend the dealership to friends and family and I will be th More

by johnbialoszewski20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Walker
Report | Print
Oct 07, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 04, 2022

Great service as per usual! My service advisor Michael was very knowledgeable and answered all my questions. The whole team went above and beyond to get my car fixed in a timely More

by Dari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Palermo, Dennis Ripple
Report | Print
Oct 05, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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