Pacifico Ford

To whomever reads this e-mail, I can't give enough accolades for "my" service advisor, Thomas Fogleboch. I put "my" in quotes because he offered that professional yet personal touch to my service exp accolades for "my" service advisor, Thomas Fogleboch. I put "my" in quotes because he offered that professional yet personal touch to my service experiences. My first encounter with Tom was a couple of weeks ago. I brought my vehicle in for the first oil change. He was very pleasant. He explained the service that would be performed on my vehicle and patiently answered all of my questions. Approximately two days ago, I came to the service department very early in the morning. Just before going there, someone pulled up besided me and informed me I had no brake lights. Needless to say, I was a little frazzled. I was worried about my vehicle. What could possibly be wrong? Tom (I feel that we are on a first name basis now) was very patient and calm. He told me not to worry, that they would take a look at it and he would let me know what was going on. Thankfully, the bulbs just needed to be replaced. He had me in and out in record time. I was greatly appreciative because I needed to go to work. My two experiences in the service department exceeded my expectations. I thought it very important to write this review to emphasize the good work that Tom is doing on a daily basis. I let him know that every time I come, I am going to look for him! More

I had a wonderful experience. I was treated with patience and kindness, even though I really didn't know what I wanted and needed to make several trips to the dealer. In the end I was THRILLED with the car J and kindness, even though I really didn't know what I wanted and needed to make several trips to the dealer. In the end I was THRILLED with the car Jason helped me to pick out. I was very appreciative of Carol why helped me get out in enough time to meet my kids at the bus. Although this could have been a very stressful purchase, they made it quite enjoyable. I am very pleased. More

We had agreat experience from the minute we walked thru the door. Chris was awesome no pressure and he helped us get what we wanted with no problems. I would definitely recommend Pacifico for anyone shoppi the door. Chris was awesome no pressure and he helped us get what we wanted with no problems. I would definitely recommend Pacifico for anyone shopping for a car. We had been at 11 other dealers before Pacifico and none of them were close when it came to customer service and value. More

I have been dealing with Pacifico Ford for years. Rocco De Gregorio has always handled all my leases. Everyone at the dealership including Rocco has always given me excellent service. I will not go anywher De Gregorio has always handled all my leases. Everyone at the dealership including Rocco has always given me excellent service. I will not go anywhere else to lease my vechicles. More

I am extremely happy with the quality of customer service I received at Pacifico cars. Chad was knowledgeable and attentive, and he made the experience of exchanging my old lease for a new one painless. I received at Pacifico cars. Chad was knowledgeable and attentive, and he made the experience of exchanging my old lease for a new one painless. More

This is the second time doing business with Rocky. I was trading in my lease for a new lease. He gave me a great deal for my trade in and an excellent deal on my new purchase. Rocky made the process fast an trading in my lease for a new lease. He gave me a great deal for my trade in and an excellent deal on my new purchase. Rocky made the process fast and easy, and the s why I am a repeat customer at Pacifico Ford. More

I highly recommend Pacifico Ford to anyone who is looking for a new or used car to purchase or lease. Rocky DeGregorio, Sales Associate, and Joe Ramano, Sales Manager, assisted me with my 2011 Ford Fusion L for a new or used car to purchase or lease. Rocky DeGregorio, Sales Associate, and Joe Ramano, Sales Manager, assisted me with my 2011 Ford Fusion Lease car when I first moved from Los Angeles to Philadelphia. They were very friendly and professional. They made it so convenient for me to obtain my lease car, they even met me at the airport and delivered my new lease car directly to me! I was very impressed with the Sales Manager Joe, my Sales Associate Rocky, and the Service Center, I can't thank them enough for all their support and professionalism throughout my lease. I just turned in my car lease and there was no hassle and no hidden fees or charges. I would definitely see Rocky DeGregorio, Sales Associate, if you're interested in purchasing/leasing a new or used vehicle. Thank you so much Rocky and Joe! Thank you Pacifico Ford! You're the Best!! :)) More

I was nervous about getting a new car & Gabi made everything run smoothly & reassured me everything was fine, which it was. Stellar service from him. everything run smoothly & reassured me everything was fine, which it was. Stellar service from him. More

On 4/12/13 I made an appointment for an oil change and inspection. I've been coming to this Ford dealership for the longest time. Joe has always given me the best customer service! Even if I'm a little la inspection. I've been coming to this Ford dealership for the longest time. Joe has always given me the best customer service! Even if I'm a little late for the appointment he is there with a smile!!! He's an asset to your company!!! More

Bernard did a great job at getting me the car I wanted at the monthly payment I was looking for. The service I have experienced is great the monthly payment I was looking for. The service I have experienced is great More