Pacifico Ford

I was referred to Pacifico Ford by a family member to see Earl Hill. I was having problems getting approved for a car loan due to my credit history. I was so stress out, I had a leased vechicle and my lea Earl Hill. I was having problems getting approved for a car loan due to my credit history. I was so stress out, I had a leased vechicle and my lease was up but I could not get approved by that dealership to lease another vechicle. Mr. Hill assured me that he could help me. We talked on the phone and I came in with the appropiate documents and he was able to get me approved. I tasted drove my vechicle and fell in love. One month after purchasing my Ford 2007 Escape my battery died. I called Mr. Hill and he told me to have it towed back to Pacific Ford and they would replace the battery. I waited in the service area and enjoy surfing the web and sipping on the Keruig hot coffee. The Service Manager was very accomadating and my battery was replaced with no problems. I've never had a problem since. However on 1/27/13, I was hit by another vechicle on 1-495 and I thought that my car could be repaired. Unfortunately, that was not the case. My car was declared a loss; and now I am in the process of trying to get another Ford Escape. I know I will receive the best customer service ever from Mr. Hill and the finance officer. I can't wait to ride again in a Ford Escape. More

I CAME TO THIS DEALER TO HAVE MY SCHEDULED OIL CHANGE THEN THEY BROKE MY DOOR HANDLE BUT THEY PUT THE BLAME ON ME THEN THEY BROKE MY DOOR HANDLE BUT THEY PUT THE BLAME ON ME More

ALWAYS THE BEST THIS IS MY 7TH CAR THERE AND I WILL ALWAYS GO BACK THE GUYS THERE ARE THE BEST, JUST BOUGHT THE FUSION AND IM HAPPY AS CAN BE ALWAYS GO BACK THE GUYS THERE ARE THE BEST, JUST BOUGHT THE FUSION AND IM HAPPY AS CAN BE More

very happy with the outcome of my service. Advisor helpful and knowledgeable Paul help to lower my pricing. I will definitely return for future repairs. helpful and knowledgeable Paul help to lower my pricing. I will definitely return for future repairs. More

I had an awesome experience! Gaby was very friendly, helpful, and knowledgeable. I would definitely recommend him to family and friends. Drove off with beautiful new Ford Explorer. Thanks for everythi helpful, and knowledgeable. I would definitely recommend him to family and friends. Drove off with beautiful new Ford Explorer. Thanks for everything! Great job Gaby! More

JORGE AGOSTO was not only a salesperson who did everything he could to get us the Fusion but he was a gentleman in every way. We would definitely tell anyone loo everything he could to get us the Fusion but he was a gentleman in every way. We would definitely tell anyone looking for a car to go to Pacifico and ask for Jorge. More

I brought my old car in for an oil change, and I drove away with a new vehicle! The term on my leased Ford Escape was coming to an end, and on one Saturday while I was getting an oil change at Pacific away with a new vehicle! The term on my leased Ford Escape was coming to an end, and on one Saturday while I was getting an oil change at Pacifico, I figured I would just browse the new cars and maybe price a few vehicles. I had asked Jorge Agosto to show me a few models, and price for me what the cost would be if I bought out my current lease versus the cost if were to lease a new Ford Escape. I figured it would take a few weeks to find the car I wanted and the pricing, and that I’d maybe make a decision a month down the road. Well, ultimately, Jorge and Pacifico made such a competitive offer, that I was hard pressed not to drive out of the dealership with a new vehicle. Pacifico was willing to buy out my old lease, pay my mile penalty, arrange the return of my old Ford Escape (which I bought from a completely different dealer!) and I could drive away with my new Ford Escape that very same day. Additionally, with being a “Pacifico Member for Life” I didn’t have to worry about oil changes or service (of course this is built around certain parameters). This was a much better option than buying out my old lease. I had 60K miles on the vehicle, and the pricing (largely due to interest rate assumptions from buying vs leasing) was nearly the same as getting a new car. To pay nearly the same price I was paying, get a new vehicle (the same model as I had with all the bells and whistles), and not have to worry about taking my old car back. Why turn that offer down? I told Jorge that my only concern was that I needed to run it by the big boss: Mom. He was willing to arrange for me to take the model that he had in stock (the exact model I wanted) for the weekend, so I could take Mom for a test drive and get comfortable with the new vehicle. If I didn’t like it, I just had to bring it back the following Monday. I thought this was pretty cool, and unlike any dealership I had worked with before. They were willing to let me take the car and see if it was a good fit! They even made sure to fill up the tank before I left! All in all this was an incredibly quick, transparent and easy purchase. Jorge made the deal make sense, and made me feel like I was making a good decision. That, I think, is the key part of a big purchase, to feel that you are making the right decision. He laid out all the options, went through every pro/con in great detail (i.e. money down on each option, interest rates, etc), and even let me take the vehicle for a few days so that I could get comfortable with it. And I did feel comfortable. In the end I took possession of the vehicle, and I look forward to working with Pacifico over the next few years. Pacifico for Life! More

Hi I Emanuel Ladson ,I thank Pacifico Ford for having a good person like Rocky there to sale there car. I brought my new car 1995 with Rocky, and five new car since then with Rocky. thanks again Pacifico F good person like Rocky there to sale there car. I brought my new car 1995 with Rocky, and five new car since then with Rocky. thanks again Pacifico Ford, for having Rocky . I'll be back 2016 . Thanks Rocky Emanuel Ladson More

My experience was excellent. I went in with the intent to buy a car and wasn't sure what vehicle would fit my purposes and my price range. I was guided to several options that fit my budget and my desire for buy a car and wasn't sure what vehicle would fit my purposes and my price range. I was guided to several options that fit my budget and my desire for a larger car and shown how to finance them to beyond my satisfaction. More

Chad Gilbert is a fine sales rep. very easy to talk to has great knowledge of inventory goes the extra mile to ensure the comfort of the client for these reasons i giev this excellent review has great knowledge of inventory goes the extra mile to ensure the comfort of the client for these reasons i giev this excellent review More