Pacifico Ford

Our experience started with requesting information online and setting up an appointment on an afternoon when I kew the dealership would be busy. Chad gave us great suggestions and insight into the cars we w and setting up an appointment on an afternoon when I kew the dealership would be busy. Chad gave us great suggestions and insight into the cars we were looking at and the followup was great. More

Rich was great he worked with us and made sure we were comfortable with our new car. I would recommend him to anyone. The new car is great. Steve and Therese Schweikert comfortable with our new car. I would recommend him to anyone. The new car is great. Steve and Therese Schweikert More

This was one of the best car dealership we have been to Gabby Abisaleh was a wonderful sales man he made our experience great and will defently use Gabby again Gabby Abisaleh was a wonderful sales man he made our experience great and will defently use Gabby again More

My experience at Pacifico Ford was great thanks to Earl Hill. He helped us choose the perfect car and tried his best to satisfy us completely and he did! I just purchased my fourth car at Pacifico Ford wit Hill. He helped us choose the perfect car and tried his best to satisfy us completely and he did! I just purchased my fourth car at Pacifico Ford with Mr. Earl Hill's help and I am positive I will be returning to purchase my fifth in the near future. The service is excellent. More

Received personal and friendly service, from both sales and F&I. Felt as if I was the only customer in a very busy dealership. Great job!!!! and F&I. Felt as if I was the only customer in a very busy dealership. Great job!!!! More

Clay greeted us professionally, his presentation and personality was very friendly and positive. I knew I wanted him to service me as soon as he approached my husband and I. And that's my I'm driving t personality was very friendly and positive. I knew I wanted him to service me as soon as he approached my husband and I. And that's my I'm driving the car that I sat out to buy. Thank you Clay. More

Customer Service here is outstanding! I went to look at a Taurus that I was interested in purchasing on a Tuesday and by Friday I was driving it off the lot. Very attentive to customer's needs and "no pres Taurus that I was interested in purchasing on a Tuesday and by Friday I was driving it off the lot. Very attentive to customer's needs and "no pressure" sales. More

I purchased a 2007 Jeep Compass from Pacifico Ford. I brought it in for my first service on a busy Saturday morning and Thomas was very kind and professional in making sure all of my service needs where brought it in for my first service on a busy Saturday morning and Thomas was very kind and professional in making sure all of my service needs where met in a timely manner. Not only was my first service free, they where able to find and fix my electrical problem quickly. I will continue to service my vehicle at Pacifico Ford because of their great employees like Thomas. Thanks Thomas! More

I was referred to Pacifico Ford by a family member to see Earl Hill. I was having problems getting approved for a car loan due to my credit history. I was so stress out, I had a leased vechicle and my lea Earl Hill. I was having problems getting approved for a car loan due to my credit history. I was so stress out, I had a leased vechicle and my lease was up but I could not get approved by that dealership to lease another vechicle. Mr. Hill assured me that he could help me. We talked on the phone and I came in with the appropiate documents and he was able to get me approved. I tasted drove my vechicle and fell in love. One month after purchasing my Ford 2007 Escape my battery died. I called Mr. Hill and he told me to have it towed back to Pacific Ford and they would replace the battery. I waited in the service area and enjoy surfing the web and sipping on the Keruig hot coffee. The Service Manager was very accomadating and my battery was replaced with no problems. I've never had a problem since. However on 1/27/13, I was hit by another vechicle on 1-495 and I thought that my car could be repaired. Unfortunately, that was not the case. My car was declared a loss; and now I am in the process of trying to get another Ford Escape. I know I will receive the best customer service ever from Mr. Hill and the finance officer. I can't wait to ride again in a Ford Escape. More

I CAME TO THIS DEALER TO HAVE MY SCHEDULED OIL CHANGE THEN THEY BROKE MY DOOR HANDLE BUT THEY PUT THE BLAME ON ME THEN THEY BROKE MY DOOR HANDLE BUT THEY PUT THE BLAME ON ME More