Pacifico Ford

Mr Garrett, was really professional and helpful with all my concerns and questions, I would tell my family and friends about h I'm and the dealership. I feel a lot better purchasing a new car now. my concerns and questions, I would tell my family and friends about h I'm and the dealership. I feel a lot better purchasing a new car now. More

Joe- was extremely professional and courteous. He was also very knowledgable and a good listener. When the initial repairs were completed,and I discovered soon after leaving the dealership, that a pro also very knowledgable and a good listener. When the initial repairs were completed,and I discovered soon after leaving the dealership, that a problem still existed, he contacted me immediately and insisted that I return to have it look at. Upon returning to the dealership, Joe had the problem corrected immediately. I would highly recommend Pacifico Ford and will continue to due business with them in the future as a direct result, of Joe's excellent performance as a service advisor. I would also add Jason to my list of excellent service people, at Pacifico. More

It's been a long time for me when I'm making a large investment in a car new or used to feel part of the deal and made part of the family.It's feels good to know that the Pacifico family has my back alw investment in a car new or used to feel part of the deal and made part of the family.It's feels good to know that the Pacifico family has my back always. Thanks Again RJ Parrott More

Neil did a great job. He w ent out of his way to get my Neil did a great job. He w ent out of his way to get my loan approved. I was impressed with his kindness and professionalism Neil did a great job. He w ent out of his way to get my loan approved. I was impressed with his kindness and professionalism More

Gary Holmes is the reason I began my relationship with Pacifico Ford. Between my husband and myself, we have purchased 9 vehicles from Gary (1 used, 8 new/new by trade). I like the feeling of not being p Pacifico Ford. Between my husband and myself, we have purchased 9 vehicles from Gary (1 used, 8 new/new by trade). I like the feeling of not being pushed into a sale, but walked through the process. Gary has a way of presenting a great product with professional grace. He follows up supurbly. Any special attention we've needed after sale, he's always given with a smile. We've been quick to refer others to see Gary at Pacifico. I believe we've received 4 $ incentives for their purchaces. We are stuck on Pacifico Ford and absolutely love Gary. More

I was extremely impressed not just with Mike and Clay but the overall buying experience. I found Mike to be very knowledgable about the Ford Explorer and patient with ALL the questions I had concerning mile the overall buying experience. I found Mike to be very knowledgable about the Ford Explorer and patient with ALL the questions I had concerning mileage, gas and safety information. Clayton took the time to go over the Sync feature with me and did not let me leave until I was able to navigate the system with confidence. Their customer service began prior to me purchasing on March 10th. Eleven months ago I came to Pacifico Ford to purchase the same Ford Explorer but my credit score was poor. Clayton, knowing that there was no way in the world he was going to make a sale that day, took time to explain what I needed to do to raise my credit score. Such as payoff outstanding debt, keep current with present bills and save money for a down payment. I followed his advice and came back to Pacifico Ford when I was in a better position to purchase. In closing, must mention that I was impressed with Mr. Tom Flynn and Jay Singer. After Mike and I agreed on a monthly payment, I was concerned that I would be "up sold" to death by the "finance guy!" At the time, I thought I did not want ANY extra protection, warranty etc. and expressed my concerned to Mr. Flynn the General Manager that if they tried that I would leave. Within 13 minutes, I received word from Mr. Flynn that no such "hard selling" will take place. I appreciate Jay Singer the "finance guy" who performed his duties professionally, for explaining all my Wear Care options and not "scaring" me into a plan! In the end, we reached a compromise, one that my bank account could afford. Pacifico Ford has earned my business for my next Ford purchase and I will, without reservation, recommend them to everyone I know in the market for a car. Thank you for making this a painless process. Darryl Walker More

Jorge was fantastic! For as long as I can remember any time my wife and I go anywhere we have our kids in tow. Buying a car was no exception. Jorge worked with us, all 5 of us, and was able to keep a ch time my wife and I go anywhere we have our kids in tow. Buying a car was no exception. Jorge worked with us, all 5 of us, and was able to keep a cheerful and kind disposition. Even after two spilled sodas, and shuffling kids to take turns test driving. I would absolutely go back to Pacifico for our next car and would recommend it to friends. My only suggestion would be to put a sales desk next to the children's play area. It was hard to keep the kids pinned up in the cubicles. We don't have a lot of family in the area and the baby sitter is often booked in the evenings. I am really happy that everyone at Pacifico was so accommodating to my whole family. More

very detailed in explanations went above and beyond to very detailed in explanations went above and beyond to help meet my vehicle needs. very friendly I felt very comfortable and secure with my pers very detailed in explanations went above and beyond to help meet my vehicle needs. very friendly I felt very comfortable and secure with my personal info. he made sure all my documents were safe. More

Very personable staff, very helpful in my search for a used car and accommodating! All around good experience with Pacifico Ford. Excellent customer service and service department. Bert Rendle was great used car and accommodating! All around good experience with Pacifico Ford. Excellent customer service and service department. Bert Rendle was great to deal with! More

My experience with Ford Pacifico was very enjoyable. Rocky De Gregorio is a wonderful salesman. He helped me find what I needed and was looking for. I would definitely recommend Rocky to other people. Rocky De Gregorio is a wonderful salesman. He helped me find what I needed and was looking for. I would definitely recommend Rocky to other people. More