Pacifico Ford

Very happy with both the sales and service personnel at Pacifico Ford as well as the quality of their work. I wish I had known about Pacifico Ford sooner. Pacifico Ford as well as the quality of their work. I wish I had known about Pacifico Ford sooner. More

The quality of work I receive from all Pacifico Ford employees is wonderful and especially Joe Roletter who made me feel comfortable, knowing i can Trust him to give me an honest account of any problems employees is wonderful and especially Joe Roletter who made me feel comfortable, knowing i can Trust him to give me an honest account of any problems my car might have, he personally took me to see my car and show where any work needs to be done, for example brake pads, I was taken to mechanic and shown where the pads are wearing thin. I will always take my car and deal with Mr. Roletter for any service my Ford Edge needs. More

I so far have recieved great customer service. Not liking this survey. This is for the benefit of the dealership, Not mine. Assking too may questions this survey. This is for the benefit of the dealership, Not mine. Assking too may questions More

Joe Roletter was my service adviser, and he was very professional in every aspect. I had to bring my F150 in for a transmission issue, and Joe was also able to fit in diagnosing my Sync issue while the professional in every aspect. I had to bring my F150 in for a transmission issue, and Joe was also able to fit in diagnosing my Sync issue while they had the truck. It was ready at the time that Joe promised me it would be done. The transmission is shifting 100% now. In an age where good customer service seems to take a back seat to cost savings, its good to know that there are people like Joe who care about the customer's experience, and a dealership like Pacifico that fosters great employees. More

in buying a car at pacifico on thursday dec 8th. i have come acros a unique sales mam neal bauer. he isintelligent ,courteous,sociable and fair sales person i ever dealt whith while buying a car. he made i come acros a unique sales mam neal bauer. he isintelligent ,courteous,sociable and fair sales person i ever dealt whith while buying a car. he made it easy to make a decision to buy my car .he was totaly informative on all facets of the car,he is an excelent sales person that pacifico can be proud of. clyde .j fairman jr. More

Joe address our problem and handle it quickly an efficently. He keep us updated on the problem and we had our vehicle back on a timely bases. He was very pleasant and understanding efficently. He keep us updated on the problem and we had our vehicle back on a timely bases. He was very pleasant and understanding More

We were very satisfied with Michael Henkin. He answered all our questions very clearly. We will continue to deal with Pacifico Ford in the future. all our questions very clearly. We will continue to deal with Pacifico Ford in the future. More

I've been coming to you guys for 20 years thanx to Rocky and Dave and they always treat me like family. have a happy Holiday and I'll see ya again, thanx and Dave and they always treat me like family. have a happy Holiday and I'll see ya again, thanx More

Our experience with the dealership was very good. I was due to have a baby in 2 days and everyone was very freindly and helpful. Earl was a great help and got us in out of there as quickly as possible. due to have a baby in 2 days and everyone was very freindly and helpful. Earl was a great help and got us in out of there as quickly as possible. More

As a mother of twin babies, it is hard for me to get out at night, therefore I never thought getting a new car was in my future. My husband called Rocky (who sold us our last two cars a couple of years ago at night, therefore I never thought getting a new car was in my future. My husband called Rocky (who sold us our last two cars a couple of years ago) just to see if he could help us out. Over the course of a week or so Rocky and I went back and forth on the phone and found exactly what I wanted, made the deal and sent me off in my new car today. Buying/leasing a car is a process that involves paperwork and a bit of waiting. Rocky made the wait hassle free and helped to get things done and get me on the road as soon as possible. Within a couple of hours I was on the road in my new Explorer. Rocky is the best. He is dedicated to making you happy and finding what you want and never puts any pressure on you to buy. More