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Pacifico Ford

Philadelphia, PA

4.9
4,770 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,770 reviews

December 21, 2020

Great from the time I made the reservation to my arrival and completion of the Work everything was great a 10+ Outstanding customer service Thank You More

by hbooker2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt , Matt McGuckin
Dec 21, 2020 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 14, 2020

Terrific customer service by our salesman Rocky DiGregorio and the entire team at Pacifico Ford. Another fantastic transaction with the Pacifico Group. We will be back when the time comes for our n More

by Auhrik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio
Dec 15, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 08, 2020

Great place to take your car for service I tried other places but no one can compare to the price of service or the quality of work performed thank you again for meeting up to your standards More

by Catahulajack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh, Andrew Knox, Paul Rubin
Dec 10, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding sthanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 07, 2020

Great customer service! Rocky showed me several cars and always stayed patient and professional. Tom is a great manager and made sure I was taken care of! Definitely recommend doing business here! More

by dmvm30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio
Dec 10, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 02, 2020

Mr Hill was very professional and friendly. When I came in I was indecisive and he patiently worked with me until the end of the process. I'm satisfied. More

by tcb83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Hill, Amina Velazquez
Dec 03, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding sthanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 01, 2020

My salesperson, Rocky DiGregorio, and all the people at Pacifico Ford were terrific. Responsive to my needs and very thorough. We completed the transaction quickly and to my complete satisfaction. More

by pa1104
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio
Dec 03, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding sthanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

November 30, 2020

Kept the car a long time, charged over $1300 got the car back still shaking with the check engine light blinking and gas on E got everything suggested fixed More

by MargaretRNMJ
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt McGuckin
November 28, 2020

Great customer service easy to deal with made sure the deal worked for me. Took the time to really go over deal to make sure I knew everything that was going on. More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Hill, Gina Puggi-McDevitt, Stanley I Otto Jr
Nov 30, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

November 27, 2020

We returned to Pacifico, responding to an email about incentives. I was driving my second Edge, which I purchased from Pacifico, but was looking for a winter pkg and fog lights. My original salesman is n More

by Pattio54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Worley , Gina Puggi-McDevitt
Nov 30, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

November 25, 2020

He’s the best ever he help me 8 years ago get my brand new car. He’s very helpful and nice he’s very honest and he doesn’t pressure you into getting any car he makes sure your comfortable in the vehicle h More

by Jessie Dover
Recommend Dealer
Yes
Employees Worked With
Earl Hill
Nov 30, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring allhttps://www.dealerrater.com/dp/16997/reviews/7619245# your friends and family. We will ensure they all enjoy the same quality of service as you have.

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