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Pacifico Ford

Philadelphia, PA

4.9
4,770 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,770 reviews

October 30, 2020

Working with Gina was an absolute pleasure. She is extremely professional, knowledgeable and wants to make sure the experience is as easy and efficient. Amina, our sales consultant was excellent, s More

by sherrimorett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi-McDevitt, Amina Velazquez
Oct 30, 2020 -

Pacifico Ford responded

thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

October 29, 2020

The employees are rude and they act like they don't wanna work there. They make you feel uncomfortable and unwanted and just horrible. Service More

by Jdrod1980
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Rauh, Gina Puggi-McDevitt
October 29, 2020

Made an appointment, got a text to let me know what was going on and if I had questions . Very good experience! This is why I stick with Fords More

by Rich715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, Alexander Saraullo, Matt McGuckin
Oct 30, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 28, 2020

Bob Rauh took good care of me and my car. Service was excellent and they got everything done on time like they said they would. More

by tcastellente
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
October 27, 2020

Rocky was nothing but great help. Explained everything throughly and overall just a pleasure to have such a great salesman would recommend to anyone for sure More

by Brizzle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio
October 26, 2020

Great job earl hill ,chuck freeman and Neal Bauer !! I Great job earl hill ,chuck freeman and Neal Bauer !! I have worked with Neal Bauer a few times in the past and always very friendly as well as earl More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Hill, Charles Freeman, Gina Puggi-McDevitt
Oct 30, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

October 25, 2020

Earl was very personable and considerate. He was extremely helpful throughout the car buying process! I could not have asked for a better experience! Thank you, Earl! More

by brighidhannan021791
Recommend Dealer
Yes
Employees Worked With
Earl Hill
Oct 30, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 23, 2020

Over the years as a child, teenager, college student and a young adult, I have accompanied my grandmother to the Pacifico dealership to purchase her cars and maintenance checks. Every time we were there we More

by webbmark1124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Holmes
October 23, 2020

I made a service appointment for an oil change and new windshield wipers. The process was efficient. My Service Advisor, Robert Rauh, was excellent. I appreciate the service. More

by JD
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
Oct 30, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 22, 2020

James was great as always he took great care of my daughters car as always Thank you very much to the team at Pacific from sales to the service department More

by Georgied923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, James Williams
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