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Pacifico Ford
Philadelphia, PA
4,770 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico!
Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 4,770 reviews
August 26, 2020
Best experience I have ever had at a car dealership!!! Salesman was awesome!!!! Finance manager and General Manager Were super nice and helpful!!!! I’ll be back to purchase my next vehicle . Will rec Salesman was awesome!!!! Finance manager and General Manager Were super nice and helpful!!!! I’ll be back to purchase my next vehicle . Will recommend Pacifico Ford in Philly to all my friends and family !!!! More
by Daniel Pisanelli
Employees Worked With
Other Employees :
Gina Puggi-McDevitt, Shadi Dandan, Trey Johnson
August 22, 2020
I just leased another (my fourth) Ford Explorer from Rocky De Gregorio. He has always been able to find the right style and options for me and my wife. It continues to be a pleasure to work with Rocky Rocky De Gregorio. He has always been able to find the right style and options for me and my wife. It continues to be a pleasure to work with Rocky and the Ford team. More
by toltlee
Employees Worked With
Rocky De Gregorio, Gina Puggi-McDevitt
August 18, 2020
The service was very good and timely. I am very confident that my car is in good hands when I go here. The employees were professional and courteous. I will always bring my car here. that my car is in good hands when I go here. The employees were professional and courteous. I will always bring my car here. More
by Sue
Employees Worked With
Matt McGuckin
August 15, 2020
During these tough times of social distancing, car buying was a great deal more stressful. Gary Holmes took a lot of the stress out of the process with his knowledge of the vehicles. He walked me through the was a great deal more stressful. Gary Holmes took a lot of the stress out of the process with his knowledge of the vehicles. He walked me through the process and helped me leave with a truck that had everything on my checklist and more. More
by gherout
Employees Worked With
Gary Holmes, Gina Puggi-McDevitt
August 14, 2020
He was very friendly I will recommend if any one go to He was very friendly I will recommend if any one go to pacifico Ford look for Earl Hill Best wishes for him obviously Thank you He was very friendly I will recommend if any one go to pacifico Ford look for Earl Hill Best wishes for him obviously Thank you More
by Imtiaz Mahmud
Employees Worked With
Earl Hill, Gina Puggi-McDevitt
August 13, 2020
Very disappointed. I scheduled an appointment to get an extended warranty brake light issue fixed last week. I went in today (over a week post scheduling) and reminded them that there is a warranty that I’ extended warranty brake light issue fixed last week. I went in today (over a week post scheduling) and reminded them that there is a warranty that I’m looking to redeem for my back lights. I hadn’t realized that I needed to request that they check the warranty dates prior to them doing a diagnostic. I thought that would be the ethical thing that they would do especially since they would be charging me $100 for a diagnostic. After waiting for four hours, I’m told that the warranty expired a few months ago. I’m unsure why they wouldn’t have checked that in the first place before doing a diagnostic given that I specifically stated on multiple occasions that I am looking to pay for it through the warranty. Give me the heads up that would not be possible because it expired and if I wanted to continue to check the problem via having a diagnostic. THAT is what I thought I was to happen. The costs for replacement lights was great her than $1200, I couldn’t afford that nor could I afford throwing $100 down the drain especially since they should have checked the warranty period first. I think it was unethical and a way to get money out of me. I’ve been to this place many times and have paid thousands of dollars getting my car fixed from transmission issues to other things. I thought I could finally trust a mechanic/dealer shop. Not so. $100 is nothing to sneeze at but in these COVID times it’s a hardship for me so now I still have an unsafe vehicle and I’m out $100. The guy I worked with was pleasant however, he didn’t do his due diligence and that’s not okay. More
by LH
Employees Worked With
Matt McGuckin
August 08, 2020
I was happy with the service because after the service the vehicles is now driving worst then it was it’s now pulling to the left and shaking when driving wasn’t doing that before the vehicles is now driving worst then it was it’s now pulling to the left and shaking when driving wasn’t doing that before More
by Directair
Employees Worked With
Service department , James Williams
August 05, 2020
Charles was informative and helped get me a car within my budget. Service was great. Thanks it was a good buying experience though these difficult times budget. Service was great. Thanks it was a good buying experience though these difficult times More
by Colleen
Employees Worked With
Charles Freeman
August 05, 2020
Excellent place to purchase a vehicle friendly and knowledgeable staff from the salesman to the financing . This is my 5 vehicle purchased from them . Highly recommend!!! knowledgeable staff from the salesman to the financing . This is my 5 vehicle purchased from them . Highly recommend!!! More
by Moose1819
Employees Worked With
Other Employees :
Stanley I Otto Jr, Alexander Saraullo, Shadi Dandan
