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Pacifico Ford

Philadelphia, PA

4.9
4,771 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,771 reviews

December 14, 2019

Rocky is the best and all right he staff went out of Rocky is the best and all the staff went out of their way to make sure my needs were being met. It’s such a welcoming environment. More

by susiematthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, Gina Puggi-McDevitt
Dec 16, 2019 -

Pacifico Ford responded

Hi Susie, thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

December 14, 2019

Neal Bauer is an excellent Sales Person Neal has a great friendly personality, he was very patient with us explained everything into detail to us was not rushing or pushing us just to make a More

by tbryson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 13, 2019

Awesome buying experience! Why shop anywhere else? There’s no need to. I had the most amazing experience as I purchased my dream vehicle at Pacifico Ford. I had an entire t More

by Nicole D-K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Johnson , Carlos Oterro
Dec 16, 2019 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

December 12, 2019

Pacifico leased me a defective car. Same problem was repaired multiple times. Pacifico’s own service manager and GM agreed they “never saw” the problem before! They asked me to come in to terminate th More

by Rich
Recommend Dealer
No
Employees Worked With
Tom Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Pacifico
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Pacifico Ford responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

Dec 12, 2019 -

Rich responded

The GM is well aware of what’s going on. He was present!

December 12, 2019

No hassle best car buying expirence i ever had, would 10 out of 10 recomend pacifico and Jarrod to anyone. Got in saw what i wanted and got out nothing better. For your next car deffenently take a trip down More

by Alexkuders58
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod Harty
Dec 12, 2019 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

December 11, 2019

Very good service and very helpful Alex is great I bought like 5 cars from dher and the lest 3 cars Alex helped me and it was very easy and helpful. So if you go at Pacifico Ford ask for Alex More

by Sokol
Recommend Dealer
Yes
Employees Worked With
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi-McDevitt, Alexander Saraullo, Willie Ogburn, Ciara Camps
Dec 12, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 11, 2019

Best place in Phiadelphia to buy a car and the salesmen look out for your best interest especially Larry. If your looking for a car and need help, Pacifico is the. Place to go. More

by Mhigh
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Larry Ferrill, Chad Gilbert
Dec 12, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 10, 2019

Excellent service today in and out for free oil change. Customer service today. Thank you for Thanksgiving week blessing! Keep up the good work.. thanks More

by ginger1004
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
Dec 10, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 09, 2019

This was my first visit to a dealership; and my first time buying a car. There were many things I didn’t know, and unprepared for on my end. The staff was extremely welcoming from the moment I arrived; e More

by clayana
Recommend Dealer
Yes
Employees Worked With
Earl Hill
Dec 09, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 08, 2019

Great Experience First time car buyer. Larry provided great service. He listened to what I wanted, gave options based on what wanted and was very patient. He definitel More

by Nasiraldine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ferrill
Dec 09, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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