Back

Pacifico Ford

Philadelphia, PA

4.8
4,834 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
Contact Dealership

6701 Essington Avenue

Philadelphia, PA

19153

Directions

By Type

Showing 4,834 reviews

February 12, 2020

Inspection service at Quick Lane Very thorough and rather fast! I was sure I would need work on the car but all I needed were wipers! Thanks! Will be back for oil change in April. More

by shadjroe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick Lane staff
Feb 12, 2020 -

Pacifico Ford responded

Hi Susan, thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

February 10, 2020

Complete waste of time, there is NOTHING “quick” about service at this dealership, it took FOUR calls to get a quote on service then two more calls with over 20 min on hold only to find out nothing is ava More

by Japii
Recommend Dealer
No
Employees Worked With
Appointment maker, Kristina Boyd
Feb 10, 2020 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

February 07, 2020

Rocky is great...had everything ready to sign and I got a great deal. I only go to Pacifico because I trust them. Great customer service and management team. More

by Jjs777
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio
Feb 10, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 03, 2020

New 2020 Ford Explorer Purchase I've been buying cars from Pacifico Ford via Gary Holmes for 25yrs. Gary is the best. He doesn't stop at the initial sale, He calls to remind me of More

by Sandy.Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Agosto, Bob Rauh, Gary Holmes, James Williams, Paul Rubin, Willie Ogburn
Feb 04, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 31, 2020

Rocky was great at telling us each and every time what he was doing in the process of us purchasing our vehicle. Thanks Rocky. The Paynters More

by anna.paynter
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio, Mike Bernick
Feb 03, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 31, 2020

Chuck is a fantastic salesman. He worked hard to get me the best deal possible. I will be returning soon to purchase a car for my son! More

by MarieTaylor
Recommend Dealer
Yes
Employees Worked With
Charles Freeman
Jan 31, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

January 30, 2020

Neal was such a pleasure to work with. Such a nice person in general. Definitely made sure my fiance and I were 100% happy before we left. Went out of his way to help us. Everything went so fast and smooth. More

by Mhill
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

January 29, 2020

Great dealer Pacifico staff really take time and pay attention to buyers needs. I only buy from this dealer because I feel they get me. More

by cabaker
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

January 26, 2020

Buying a new car is not one of my favorite things to do but Rocky & Pacifico Ford made it a pleasure. Rocky listened & addressed our needs & wants. All the employees were so nice. If you need a car, check More

by foryng
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio, Mike Bernick
Jan 28, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 24, 2020

Great service great sales people!! Wonderful experience makes it easy to lease or buy a vehicle. I would for sure visit Pacifico again and refer friends and family! More

by hoffmannk
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Saraullo
Jan 28, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

...
97
...