Pacifico Ford - Service Center

Joe did exactly what he said he would on the phone. My reason for not getting the work done is it would not have been worth it for my truck, being as old as it is. it's a old work truck. reason for not getting the work done is it would not have been worth it for my truck, being as old as it is. it's a old work truck. More

They are very good. Complex problems get fixed promply. Also, they make every effort to accomodate my busy schedule, and usually the parts are available so that I get fixed the first time in for service. Also, they make every effort to accomodate my busy schedule, and usually the parts are available so that I get fixed the first time in for service. More

Pacifico has a good service dept. & the Shuttle service is a great plus. Keeps me from having to hang at the dealership all day. Great place. service is a great plus. Keeps me from having to hang at the dealership all day. Great place. More

I always use Pacifico Ford for my cars. I started in 2006 with my 2006 Ford Focus, and continue to use them for my 2008 Ford Focus. I love the drop off service. I drop my car off at night and it is ready by with my 2006 Ford Focus, and continue to use them for my 2008 Ford Focus. I love the drop off service. I drop my car off at night and it is ready by the time I indicate on the drop off service envelope. Recently, I dropped by car off on Friday, October 28th for state inspection, oil change, and tire rotation, and requested that my car be ready by 12:00pm on Saturday, October 29th. My car was ready at 9am! I was extremely happy since we were having such horrible weather that day. I don’t think they are too expensive. Joe was my mechanic for my most recent visit and even followed up with a phone call a few days later, to ensure everything was okay. Pacifico Ford does a great job! More

Maria has always provided excellent customer service with a smile and a funny cute demeanor. She assured me my car has been repaired and thoroughly inspected for any future problems. I highly recommend here a smile and a funny cute demeanor. She assured me my car has been repaired and thoroughly inspected for any future problems. I highly recommend here for all your service needs. More

I visited pacifico Quick Lane for an oil change. My hood would not open because of a previous accident. This caused a problem. Maria Mahoney was the answer. She went well above the call of duty in assisting would not open because of a previous accident. This caused a problem. Maria Mahoney was the answer. She went well above the call of duty in assisting me with this problem. Being from out of town, I expected far less service on the account the possibility of return business was unlikely. She would not let me leave PA without an oil change and a repaired hood. She made multiple phone calls, multiple attempts with her service techs and much more. She came through with the answer, saved me money and frustration and made me smile the whole time. She is the total package service advisor, good hire!! More

maria was super up front , with cost, and what needed to be done , for inspections ,and emissions , did what she said , and got my car back before i know it was done ,, thanks your the best be done , for inspections ,and emissions , did what she said , and got my car back before i know it was done ,, thanks your the best More

I have a 2001 Mercury Sable that is always serviced at Pacific. The service representative is always curtious, pleasant and extremely helpful. The work is completed in a reasonable length of time and I Pacific. The service representative is always curtious, pleasant and extremely helpful. The work is completed in a reasonable length of time and I trust their judgement concerning the work that must be done. More

have been dealing with Pacifico for over 15 years. Have always been treated with respect and honesty. Quick Lane center is very convenient and professional. A great team of people work there.Service Manage always been treated with respect and honesty. Quick Lane center is very convenient and professional. A great team of people work there.Service Managers are a credit to the dealership. More

Maria was so helpful with the service that was completed on my vehicle. She explained what the price was going to be and stated the time it should be completed. She is a major asset to your operation. Thank on my vehicle. She explained what the price was going to be and stated the time it should be completed. She is a major asset to your operation. Thank you Maria. More