Pacifico Ford - Service Center

I bought my car from here 6 months ago and I came in yesterday for my first oil change and everyone was excellent, helpful and professional! yesterday for my first oil change and everyone was excellent, helpful and professional! More

I always take my car there when my husband's car there for repairs. I love being environmentally of the service area and the leaders that take their time to help you. I just wish that the team member they for repairs. I love being environmentally of the service area and the leaders that take their time to help you. I just wish that the team member they handled my car would have been more transparent and telling me what the actual repairs were. Otherwise I have no problem I appreciate them being open doing this pandemic. More

battery replacement very efficient was in and out very fast everyone works as a team had second trip for inspection that did not take long either replacement very efficient was in and out very fast everyone works as a team had second trip for inspection that did not take long either More

Paul at Pacifico is fantastic! During the COVID-19 pandemic, he was able to fix and replace an engine issue I had within a week. Additionally, he kept me up to date the whole time and made me feel at pandemic, he was able to fix and replace an engine issue I had within a week. Additionally, he kept me up to date the whole time and made me feel at ease that he was taking care of everything. This is the first time I’ve had any serious issues with a vehicle, so I asked a ton of questions and he was patient and answered all of them. Professional, quick, and best of pleasant service. There is no other place I would go! More

Very professional service,the manager gave everyone fresh pretzels and bottled water. Waiting rooms were clean and there was plenty of fresh coffee on hand pretzels and bottled water. Waiting rooms were clean and there was plenty of fresh coffee on hand More

Inspection service at Quick Lane Very thorough and rather fast! I was sure I would need work on the car but all I needed were wipers! Thanks! Will be back for oil change in April. Very thorough and rather fast! I was sure I would need work on the car but all I needed were wipers! Thanks! Will be back for oil change in April. Susan Roe More

Complete waste of time, there is NOTHING “quick” about service at this dealership, it took FOUR calls to get a quote on service then two more calls with over 20 min on hold only to find out nothing is ava service at this dealership, it took FOUR calls to get a quote on service then two more calls with over 20 min on hold only to find out nothing is available over for two weeks! With this type of “service” they will NEVER see me as a customer... Crazy!! More

Great dealer Pacifico staff really take time and pay attention to buyers needs. I only buy from this dealer because I feel they get me. attention to buyers needs. I only buy from this dealer because I feel they get me. More

Ford Service Service associates covered reason for service, discussed anything more they thought I should have done this visit. Everyone I spoke with were professi Service associates covered reason for service, discussed anything more they thought I should have done this visit. Everyone I spoke with were professional and helpful. More

Great service. Workers are all so professional. Never had to wait long for my car in for service. Bob was very helpful telling me about how to handle my recall notice. had to wait long for my car in for service. Bob was very helpful telling me about how to handle my recall notice. More