Pacifico Ford - Service Center

Great Service! Visiting Pacifico Ford for my 6 month service. Sean was very professional in addressing my service requirement as well as a couple of recall items. I Visiting Pacifico Ford for my 6 month service. Sean was very professional in addressing my service requirement as well as a couple of recall items. I recommend this service center to all Ford owners. The customer service is great. More

SERVICE WAS GREAT!! VISITING PACIFICO FORD TO HAVE A TRANSMISSION LEAK FIXED. CHRIS IS VERY PROFESSIONAL AND EASY TO DEAL WITH. THIS IS MY SERVICE CENTER FOR LIFE. VISITING PACIFICO FORD TO HAVE A TRANSMISSION LEAK FIXED. CHRIS IS VERY PROFESSIONAL AND EASY TO DEAL WITH. THIS IS MY SERVICE CENTER FOR LIFE. More

Outstanding Service Sean Mellon at Pacifico service is an absolute pleasure to work with. 7am I drove into the bay and was greated by a smiling and pleasant Sean. I had Sean Mellon at Pacifico service is an absolute pleasure to work with. 7am I drove into the bay and was greated by a smiling and pleasant Sean. I had been driving on a donut for 48 hours and in a horrible mood. Sean’s outstanding customer service definitely made all the difference. For once I enjoyed my service experience. More

Great Service with Paul! I have only had really wonderful experiences with the two Ford service centers that I have brought all of my Ford cars to, and Pacifico was no differe I have only had really wonderful experiences with the two Ford service centers that I have brought all of my Ford cars to, and Pacifico was no different. I have a 2014 Ford Focus and it came to me with a few problems built into that particular model - Paul helped me and was very attentive and caring. He was sure to keep me updated throughout each step to make sure that I was getting the best service and the best deal. Pacifico has a really impressive service team! Thanks! More

Best Experience I have ever had at Pacifico I have been going to Ford dealerships across the states for many years now to service my 1997 Lincoln TownCar, and I have to say- this was the most th I have been going to Ford dealerships across the states for many years now to service my 1997 Lincoln TownCar, and I have to say- this was the most thorough, easy experience that I've had thus far. My service advisor, 593 Sean Mellon, kept me up to speed every step of the way by texting me with updates and questions, which was the best method of contact for me. I admit that I was hesitant to return to Pacifico for service because of my last experience, but Sean definitely was able to rectify that situation and guaranteed future business from me. Sean, thank you so much, keep up the good work! -Pat More

Excellent Customer Service I had a great on 12/7/17 with the service department. Sean Mellon was the representative that assisted me. He Kept me updated as to what services were I had a great on 12/7/17 with the service department. Sean Mellon was the representative that assisted me. He Kept me updated as to what services were recommended for my vehicle and when I should except my service to be completed. I could not have asked for a better experience. More

Ford Pacifico - Sean Mellon I want to express my gratitude for a dealer like Ford Pacifico. The team there are all so very kind and compassionate. I have never had a bad experien I want to express my gratitude for a dealer like Ford Pacifico. The team there are all so very kind and compassionate. I have never had a bad experience here and I have been going here well before I was a car-owner with my Grandfather. He taught me what loyalty can do and I feel as though the guys here are loyal to me. Sean Mellon has been an excellent representative for the company and has helped me on numerous occasions. I know I can speak honestly when I say that I do NOT know the language of car sales/service and I feel as though Ford Pacifico are very honest, committed and timely. I definitely recommend that you give this dealer a chance to provide for you whatever you are seeking in the auto world. More

Bo jackson Service was fast, friendly and knowledgeable. Mr. Sean makes EVER customer feel like family. His only knock is he's a Dallas fan. Lol. He is very prof Service was fast, friendly and knowledgeable. Mr. Sean makes EVER customer feel like family. His only knock is he's a Dallas fan. Lol. He is very professional and so is your staff. More

These people KNOW their stuff Sean Mellon was my Customer Service Manager and he kept in contact with me the entire time my vehicle was being serviced with updates. When they were Sean Mellon was my Customer Service Manager and he kept in contact with me the entire time my vehicle was being serviced with updates. When they weren't able to complete the work the same day, Sean arranged a vehicle for me. This may not seem like much but when you consider the area was having a winter storm and everybody wanted to go home. The fact Sean and his partnership with the people at Enterprise stayed late to make sure I was taken care of properly. Thank you so much. More

Excellent Came in because I took my Ford to another Ford Dealership across the street from my job and i couldn't what they said. Sean seen the look on my face w Came in because I took my Ford to another Ford Dealership across the street from my job and i couldn't what they said. Sean seen the look on my face when i got there and he told me that he would take it to the service guys and let me know what was wrong. He came back out and said no need to worry your car the axles wrong but it's covered under your warranty or the other dealership told me was something completely different so Sean made my visit very comfortable and very pleasant I would recommend him to anybody that comes to ford to have service done. More