Pacifico Ford - Service Center

Happy customer James was awesome!!!! Even when the shop was ready to close, he took and serviced my vehicle. Very friendly and helpful. Thank you for the last minut James was awesome!!!! Even when the shop was ready to close, he took and serviced my vehicle. Very friendly and helpful. Thank you for the last minute service. More

Service - the BEST An excellent- efficient oil change and information about the recall- will be back for recall work after vacation. I have confidence my SUV is ready fo An excellent- efficient oil change and information about the recall- will be back for recall work after vacation. I have confidence my SUV is ready for a long drive. Looking forward to service after trip! More

Routine Service Bryan DeLong was very good at communicating the extent of the service and its costs. He provided feedback during the service and the car was ready as Bryan DeLong was very good at communicating the extent of the service and its costs. He provided feedback during the service and the car was ready as advertised. We have used for Pacifico for servicing both our Ford and Toyota for several years. We have always been very satisfied with both the service personnel and the service itself. More

Maintenance Today was my second time working with Bryan. He is professional and friendly. The first time he helped me when I had 2 flat tires and today I had to g Today was my second time working with Bryan. He is professional and friendly. The first time he helped me when I had 2 flat tires and today I had to get my state inspection, top off fluids, oil and filter changes, and throttle body service. He explained everything and accurately estimated my approximate wait time. More

Honoring ESP warranty Sean and Paul at Pacifico were a great help in getting Fordto approve replacement of whole sunroof on my Mustang convertible where the heating element Sean and Paul at Pacifico were a great help in getting Fordto approve replacement of whole sunroof on my Mustang convertible where the heating elements in the rear window were defective. I was looking at an over $2,000 repair because the window is part of the rook and cannot be repaired separately. Sean and his men worked with Ford to pay for the roof, labor of an outside vendor and rental. Definitely will recommend Pacifico and Ford! More

Great service This is the second time I've deal with Paul, he made me feel at ease everytime. Paul explained to me in detail what needed to be done and even caught This is the second time I've deal with Paul, he made me feel at ease everytime. Paul explained to me in detail what needed to be done and even caught my inspection that was expired. Thank you Paul for everything!!! Simon More

Good Service and fast Oil Changes I came in for an oil change, tire rotation and fluid top off. I was waiting for about 35 mins and my service was completed. The service guy was really I came in for an oil change, tire rotation and fluid top off. I was waiting for about 35 mins and my service was completed. The service guy was really nice and explained what I would be getting done with the service package I purchased. More

Great Service & People Brought car in for 7:30 am appointment. and was out at 10:30 am. Paul Rubin wrote up car details efficiently and timely and explained all service and Brought car in for 7:30 am appointment. and was out at 10:30 am. Paul Rubin wrote up car details efficiently and timely and explained all service and pricing. Needed State Inspection, 30,000 maintenance, Tire replacement and The Works. All done with no problems and great communication. Always service my car at this dealer and everything always goes smoothly. More

QUICK LANE I have had to bring in my car a few times for things, i.e. rear turn light replacement. James Williams, Assistant Service Manager, is one of the most I have had to bring in my car a few times for things, i.e. rear turn light replacement. James Williams, Assistant Service Manager, is one of the most professional customer relations people I have never seen. Between the phone calls, walk-ins, registrations, follow up....explanations.......etc. I have never seen James loose control, either through voice or actions. Henry Ford would be proud of this individual as I imagine this is the type of service the Ford family expects. I know it is the service I often hope for and James has never let me down. Congratulations on hiring this individual, smart move! Thank you More