1,038 Reviews of Pacifico Ford - Service Center
Excellent service Always friendly staff and work done on time as promised. This is my third vehicle purchased from Pacifico Ford. I will continue to select Pacifico For Always friendly staff and work done on time as promised. This is my third vehicle purchased from Pacifico Ford. I will continue to select Pacifico Ford and recommend dealer to family,friends and co-workers. More
Inspection & Sercice Quality customer service is hard to find today. So when I experience it I know it right away. Those who demonstrate it are far and few between in th Quality customer service is hard to find today. So when I experience it I know it right away. Those who demonstrate it are far and few between in this country anymore. Paul in Service exemplify's the best qualities of customer service. Friendly, explained clearly what was needed, kept me informed throughout the day. Treated me as a "person" not just another dollar to be made. Plus he acted like he truly enjoyed his job. Job well done. More
Always fast and courteous! First and foremost, Pacifico Fords service department staff are top notch. Every time I go in, everyone is very friendly and willing to help. I really First and foremost, Pacifico Fords service department staff are top notch. Every time I go in, everyone is very friendly and willing to help. I really needed an oil change and went in to see Holly for my unscheduled appointment. I was pressed for time but needed the oil change before a long weekend that was ahead of me. She got me in and out in about an hour. I cannot thank her enough or praise the work and diligence displayed each time I step foot in there. Thanks to Holly and everyone else, I have nothing but positive words for this place. They make you feel like family. More
Great Customer Service I needed an inspection and oil change with one day to spare and my dealership service department could not accommodate me. I spoke to Paul on the phon I needed an inspection and oil change with one day to spare and my dealership service department could not accommodate me. I spoke to Paul on the phone and he was very honest that they were busy but willing to accommodate me if I could leave my vehicle for the day. When I arrived, everyone was so pleasant and made me feel right at home. On top of that, my mother's car was also accept for emergency service at the same time and a shuttle took us both home. I am definitely considering using this service for all non-warranty items. More
Best service ever! I liked being kept informed. The service tech took time to explain everything. Paying was easy with the Ford Service Card. The wait was short. I liked being kept informed. The service tech took time to explain everything. Paying was easy with the Ford Service Card. The wait was short. More
Good Service at Pacifico I purchased my car at Holman Ford in Maple Shade, NJ, but I live in PA, so I need to have my car inspected in PA. I have one of the better service co I purchased my car at Holman Ford in Maple Shade, NJ, but I live in PA, so I need to have my car inspected in PA. I have one of the better service coverage packages (bought with the car) so it is worth my while to take it to a dealer rather than just a service station for the inspection. The folks at Pacifico are top notch! I was able to get an appointment that fit perfectly into my schedule, and considering I found out that I needed an alignment in addition to the inspection, I was in and out of the facility in about 3 hours which wasn't bad at all. The waiting lounge is comfortable and equipped to allow patrons to work using WiFi/laptops, etc., and there is no shortage of soft pretzels from the Philly Pretzel Factory! The employees are very welcoming and they keep you in the loop as far as the progress that is being made on your vehicle while you wait. I will definitely go back to Pacifico. More
Service I had service done to car. All employees were nice and helpful. Waiting area was comfortable. I wish wait time was less but overall experience with I had service done to car. All employees were nice and helpful. Waiting area was comfortable. I wish wait time was less but overall experience with employees was excellent More
my experience My experience at the Pacifico dealership on yesterday was very good . It was very timely, the workers were very helpful and friendly. I am a repeat My experience at the Pacifico dealership on yesterday was very good . It was very timely, the workers were very helpful and friendly. I am a repeat customer. . More
service My experience was professional and quick. I would continue to have my service done a pacifico. I would recommend a friend to visit the showroom. My experience was professional and quick. I would continue to have my service done a pacifico. I would recommend a friend to visit the showroom. More
Excellent Customer Service Everyone smiled, offered me food while waiting for my car felt like home. Very clean waiting room, would reccomend a phone, PC docking station center Everyone smiled, offered me food while waiting for my car felt like home. Very clean waiting room, would reccomend a phone, PC docking station center More