Pacifico Hyundai

Satisfactory Overall Experience. Highly recommend I had a pretty good experience at this dealership although I was very informed about what I wanted before visiting Pacifico. The only complaints I had I had a pretty good experience at this dealership although I was very informed about what I wanted before visiting Pacifico. The only complaints I had were with the initial financing offer and the time it took to get all the paperwork signed. I knew what my credit was (within 5 points), I also knew what my interest rate would be. In conjunction with my downpayment - I calculated my monthly payment within a +/- $3 margin for error. The initial offer came back super high, like somewhere between $30 and $50 per month higher which on average would have had me overpaying for this car by $2500. I rejected that offer and relayed my numbers to finance manager who countered again with a range that had my number at the very bottom of that range and $10 more per month at the top of that range. I circled my number and sent the offer back and the deal was made. I didn't haggle the price of the car. I was happy to give them what they were asking for. Once we reached an agreement, it took what seemed to be another 2hrs to get the paperwork signed and me out the door. Car buying is not an emotional experience for me. I know what I want, I know what I have and I know what should be delivered to me. So I needed this transaction to go as quickly as possible. After the test drive, I wanted to be done in about an hr. The process took about 3hrs. More

Very helpful staff The finance department was especially helpful in finding the best deal possible to finance my new car! They spent time making sure the car fit my need The finance department was especially helpful in finding the best deal possible to finance my new car! They spent time making sure the car fit my needs and was in the price range that my budget allowed More

Excellent, quick, professional, and friendly experience. I was greeted by Asst. Manager Steven Stepp, who was very professional and friendly. The initial paperwork was completed quickly. I waited last than I was greeted by Asst. Manager Steven Stepp, who was very professional and friendly. The initial paperwork was completed quickly. I waited last than an hour to have my car repairs completed and enjoyed a hot cup of coffee while waiting. South Philly pretzels were available but I didn't have one since I am watching my carbs. I perused the new car lot for the 2016 Tucsan with a Ed Jess, salesman who also was knowledgeable and professional. I was introduce to the sales manager who also was friendly. The service department has been greatly improved since my last service appointment. More

A Tremendous Experience I just bought a car from Greg Glascoe at this dealership. I bought it there because I was impressed with his knowledge, professionalism, and easy-goin I just bought a car from Greg Glascoe at this dealership. I bought it there because I was impressed with his knowledge, professionalism, and easy-going personality. He was the epitome of what a classy car dealer should be. Kudos to you and your dealership. More

Pain Free It took me a few days to figure out what I wanted. Chris Harmer helped me pick a car that fit into my price range. As soon as I had the money for the It took me a few days to figure out what I wanted. Chris Harmer helped me pick a car that fit into my price range. As soon as I had the money for the down payment I called them up and told them I was coming in. Before I got there Reggie had all of the paperwork done. All I had to do was come in and sign. I highly recommend this dealer and Reginald . It was the perfect experience for buying my first car! More

Great help in my purchase I highly recommend him as he is so friendly and patient to help you regarding the car that you are going to buy. Just ask him, he will give you enough I highly recommend him as he is so friendly and patient to help you regarding the car that you are going to buy. Just ask him, he will give you enough information that you need. I am so happy that he was my dealer for the car I bought. Thank you John. More

Easiest transaction ever I only intended to test drive a car at this dealership and buy somewhere else but, the service was so good, I was determined to buy my vehicle at this I only intended to test drive a car at this dealership and buy somewhere else but, the service was so good, I was determined to buy my vehicle at this dealership from this salesman. I was given a great price, without haggling and the salesman went above and beyond when I came to pick up the car. More

Great service From start to finish the service I received was excellent. They weren't pushy and overbearing and made my first car buying experience painless. I woul From start to finish the service I received was excellent. They weren't pushy and overbearing and made my first car buying experience painless. I would definitely recommend them to family and friends. Thanks Pacifica More

very kind and accomodating Steve was friendly and accomodating. He was able to answer all my questions during my visit at the dealership. The only thing that could have been imp Steve was friendly and accomodating. He was able to answer all my questions during my visit at the dealership. The only thing that could have been improved was the communication between the dealership and Hyundai finance because it led to the need for another visit to the dealership. Overall, i would definitely recommend this dealership. More

Great Experience, thank you Outstanding service, John was an outstanding sales guy, can't speak highly enough of the staff at Pacifico. Everything went smooth and we were treated Outstanding service, John was an outstanding sales guy, can't speak highly enough of the staff at Pacifico. Everything went smooth and we were treated like family. Love our new to us Santa Fe, great to see customer service is not dead! More