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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
262 Reviews

262 Reviews of Pacifico Hyundai - Service Center

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September 07, 2023

The are professional, and efficient. Justin is a solid asset! He is clear about the work need and the price upfront. More

by chefbillelmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carmichael
Sep 08, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 01, 2023

Courteous and clean Courteous and clean Courteous and clean Courteous and clean Courteous and clean Courteous and clean More

by Ari
Recommend Dealer
Yes
Employees Worked With
NA
Sep 05, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 17, 2023

Excellent service and very professional! Very thorough with the service they are giving you. Always keeping you updated on the status of your vehicle . More

by Carolborr13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carmichael
Aug 17, 2023 -

Carolborr13 responded

Thank you!!

August 11, 2023

People were courteous and attentive to my needs very helpful and knowledgeable would use them again. More

by Ganttkgbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 25, 2023

Friendly, professional, efficient and extremely helpful! I cannot say enough positive things about this dealership. They really wow me every-time i come in for service. Denver and Justin were truly phenomen More

by Michalowski.c1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 09, 2023

Great communication and service, friendly and kind interactions with everyone in the service department. Will be using this dealership exclusively going forward. More

by jacpoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 05, 2023

They couldn’t find my car that I dropped off at 8:30 am until 1:00pm. Then I didn’t get a call until 3:00pm that it was ready. More

by Smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

May 19, 2023

Great place, friendly staff, great technicians. No long waiting time. Like the pretzels and coffee. More

by Peaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro and Jordan Hunyh
May 22, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 18, 2023

Takes too long to get an appointment for service. Wait uncomfortable. They should tell customers they are under construction. Got lost going home because of construction. More

by bam500
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Munoz Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Pacifico Hyundai responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

May 16, 2023

The dealership is very professional and courtesies. They have no problem answering any questions you might have. I have been coming here for years and wouldn't go any where else. More

by Lady Di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
May 17, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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