Justin Castro
Justin Castro at Pacifico Hyundai
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Justin Castro

Service Advisor

Pacifico Hyundai

6715 Essington Avenue
Philadelphia, PA 19153

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4.7
21 Reviews

Dealership Experience

2 yrs, 1 mo

4.7

21 Reviews

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21 Reviews of Justin Castro

April 25, 2024

Dealership Rating
Employee Rating

Very professional service! The new facilities are very clean and modern! Defines I recommend them!! More

by Daniel C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 19, 2024

Dealership Rating
Employee Rating

The attention is outstanding with a smile and a warm greeting always thank you so much More

by j.maglio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 22, 2024

Dealership Rating
Employee Rating

Knowledgeable staff and friendly and helpful. Take care of your car needs. Timely appointments. No long waiting. More

by Peaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden

Mar 22, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 08, 2024

Dealership Rating
Employee Rating

Brand new remodeled dealership! Beautiful. Staff, as always is reassuring and accommodating; making sure you are comfortable. Service was completed in a timely manner. More

by tscarbo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 01, 2024

Dealership Rating
Employee Rating

My 2012 sonata died with only 89,000 miles has warranty & Hyundai refuses to fix it whyyyy yall made the faulty engines & replaced many why am I any different I want answers Hyundai (Quiara Carroll) More

by dionnealicea39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 01, 2024

Pacifico Hyundai responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

Mar 01, 2024

dionnealicea39 responded

I’ve tried to call Mr Flynn 4xs today & left messages no answer…No one has called me back

January 19, 2024

Dealership Rating
Employee Rating

Been here before for a recall but this time I was waiting for my call to be service and while waiting all that time the part for my recall was not in stock and feel like they new when the appointment was ma More

by Babysmurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 14, 2024

Dealership Rating
Employee Rating

My experience at Pacifico Hyundai is always great they take a good care of my car and be so professional More

by rehab_abounar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden

Jan 15, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 11, 2024

Dealership Rating
Employee Rating

This dealer is very customer focused. They are friendly and fast with their service. They make the visit as easy as possible. More

by s_cornish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden

Jan 11, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 10, 2024

Dealership Rating
Employee Rating

Very good service, little wait time job always done right been coming here for years. More

by Arezini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden

Jan 11, 2024

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 26, 2023

Dealership Rating
Employee Rating

Employees are always pleasant,friendly, & efficient & my car is always finished in a timely manner.. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Golden , Brian & Justin & mechanics that took care of my car

Dec 27, 2023

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

1

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